Patient Access Support Services, Enterprise Access & Reimbursement Manager - Charlotte, NC Mid-Atlantic Region

Bristol Myers Squibb seeks an Enterprise Access & Reimbursement Manager for the Mid-Atlantic region to develop customer relationships and provide reimbursement support for hematology, oncology, and cardiovascular products. The role combines field-based account management with patient access program coordination across a defined geography.

Responsibilities

• Build and maintain professional relationships with office staff, medical groups, and hospitals in assigned territory
• Develop market access expertise and monitor healthcare landscape trends, payer dynamics, and competitor activity
• Provide reimbursement education and patient support program enrollment guidance to healthcare providers
• Manage patient cases enrolled in BMS programs and facilitate continuity of care coordination
• Share account insights and market intelligence with cross-functional BMS teams through matrix collaboration

Requirements

• Bachelor's degree or equivalent
• Minimum 5+ years pharmaceutical or healthcare experience
• Strong interpersonal and communication skills
• Strategic analysis, leadership, and critical thinking capabilities
• Preferred: account management experience in specialty pharmacy markets
• Preferred: prior customer-facing and patient reimbursement experience
• Valid driver's license and ability to operate company vehicle

Compensation: $153,000–$185,400 base