Room Attendant

Job Description

Job Description

Responsibilities:
Follow AKA standard operating processes and procedures.
Maintain communication with all AKA Team members and management
regarding the completion of daily services and any additional assistance
required to carry out duties and responsibilities.
Treat all guest(s) with courtesy; respond to guest(s) needs in a timely manner;
document service requests when needed and report to immediate supervisor.
Complete services in a timely fashion as scheduled:
1 bedroom maid services within 30 to 45 minutes.
2 bedroom maid services within 45 minutes to 1 hour
Communicate to immediate supervisor any damages caused by guest(s).
Complete AKA furnished inventory and condition checklist
Log items into the AKA lost and found (please see AKA lost and found policy
procedures)
Strip and make beds, vacuum, dust, clean, and replenish suites with amenities
as needed.
Identifies opportunity for improvement and makes constructive suggestions for
change.
Remove trash from suites
Properly launder, dry, fold and stock linens and towels.
Properly label all chemicals used.
Stock/maintain housekeeping storages and carts.
Approaches daily responsibilities with a positive attitude.
Acknowledges and appreciates each team member(s) contribution.
Physical Requirements:
Lift up to 35lbs., bending stretching.
Exposure to chemicals
Standing and walking for long periods of time