Director Technology Excellence Delivery # 12234

Director Technology Excellence Delivery

The Company is the most sought-after financial partner in the global innovation economy. We bring together entrepreneurs, investors, ventures capitalists, and private equity firms to move their bold ideas forward, fast. Our clients define what comes next. In the past 35 years, we have accumulated more experience with start-ups and high-growth tech than any other company in the world. In fact, a majority of the most compelling Fintech disruptors bank with us. We help our clients grow, too. More than half of the innovation companies that completed an IPO in the last two years were our clients. Our accomplishments serve as motivation to continue pushing ourselves, and we are committed to delivering user-centered, high-impact solutions to our clients.

We are looking for creative thinkers who want to challenge the status quo and create a truly seamless digital banking experience on a global scale. The Director, Technology Excellence Delivery role will be responsible for the successful delivery of business and technology initiatives, varying in complexity and impact. In this role you will work with business and technology leaders to understand their growth strategies and requirements, and drive alignment of the portfolio of work and the involved teams.

As the leader of the group, you will oversee the Portfolio Program Delivery team comprising Technical Product Owners, Scrum Masters and Release Train Engineers for the Technology Excellence divisions servicing all Technology Excellence Technology Platforms (Cloud, API, DSO/QE, Architecture), The Company portfolio planning, program management, capacity planning, release planning, and timely delivery of initiatives. You will partner with the various platform development leaders to build product delivery roadmaps and drive portfolio delivery to achieve key portfolio results. We are on a journey towards an enterprise-wide agile delivery practice. This position will play a key role in accelerating our journey within The Company and will report to the Head of Delivery, Technology Excellence.

Once here you will:

• Build and grow the Technical Product Management and Scrum Manager capabilities and teams within Technology Excellence.
• Lead the Portfolio Program Delivery team responsible for portfolio, program, and project management (agile) of all technology value streams (Cloud, API, DevOps, Architecture and QE).
• Be ultimately accountable for delivery of the portfolio initiatives within established timeframes, quality measures and regulatory requirements
• Partner closely with engineering leaders, The Company's Agile Center of Excellence and stakeholders to mature the Agile delivery practices
• Engage proactively with key stakeholders, steering committees, executive sponsors and leaders, and finance partners, to review and address anticipated changes to portfolio details
• Facilitate engagement with internal and external stakeholders, ensuring strategic alignment, clear understanding of program goals and desired outcomes
• Help build portfolio management capabilities that affect all portfolios and impact project delivery for the Bank
• Collaborate with key stakeholders to identify cross-enterprise programs that may need to be managed in the portfolio
• Provide proactive strategic leadership to key stakeholders to drive prioritization, accountability, financial documentation, metrics tracking, and controls management of portfolio initiatives
• Drive continuous improvement and on-going development of the Program Delivery teams and roles based on the agreed upon operating model
• Attract and mentor a highly performant team in an exciting, inclusive, and collaborative environment

Ideal experience:

• 15+ years of hands-on experience in program/project/product management and delivery
• 7+ years of experience managing Scrum Masters, Program Managers, Technical Product Owners, or process management
• Experience leading Agile transformations and changing both organizational mindset and practices to an Agile way of working
• Strong understanding of technical product ownership, requirements definition, prioritization, Scrum Master and agile disciplines, project and portfolio management disciplines, governance processes, and executive reporting
• Strong understanding of the software development lifecycle, including both traditional waterfall and Agile delivery
• Experience with Financial Services firms spanning business and technology domains
• Outstanding written and verbal skills
• Experience driving Technology Transformation, such as Cloud migration programs

Preferred education and experience:

• Specific experience with Jira, Confluence and similar tools and methodologies.
• An ideal candidate will also have technical leadership experience working with various technology stacks and coaching development teams (preferably any one or more Cloud/AWS, API, Architecture, DevOps)
• Certified Scrum Master (CSM)
• Professional Scrum Master (PSM)
• AWS Certification (Practitioner or Architect)
• PMP Certification

Critical leadership capabilities:

• Engages with employees to develop a clear perception of long-term capabilities/potential, and to provide balanced feedback/guiding principles
• Gives practical support and guiding principles for growing capabilities, not just technical skills
• Systematically develops employees through stretch assignments with specific competency development goals
• Uses informal and structured approaches to career development to focus on individual improvement over time
• Supports promotion of own people when talent is needed elsewhere and provides individuals with development opportunities
• Collaborating and Influencing
• Negotiates with a genuine give-and-take approach, where parties act as true peers and decisions are shared
• Spends time identifying all stakeholders necessary and meets or connects with all of them, neglecting no one to shape a collective consensus
• Identifies opportunities to build relationships that will help others achieve their objectives and reaches out to those people or new people
• Has a passion for achieving excellence in delivery, solving complex problems, and taking ownership
• Acts to surpass goals, seizing opportunities to push the envelope - Sets continually higher goals that are ambitious but realistic for self and team, geared to organizational objectives
• Focuses on new business opportunities that enable business development targets to be exceeded