IAM Business Systems Analyst, Senior

Overview We are looking for a motivated Identity & Access Management (IAM) Business Systems Analyst to join the Information Security team at Toyota Financial Services. Key Responsibilities Elicit, analyze, and document business and functional requirements across multiple domains interfacing with Information Security & Identity Management. Participate actively in agile ceremonies such as sprint planning, daily stand‑ups, backlog grooming, sprint reviews, and retrospectives. Help maintain and prioritize the product backlog in collaboration with the Product Owner/Project Manager. Create, update, and manage user stories, tasks, and bugs in Jira. Ensure all tickets are well‑defined, properly categorized, and linked to relevant epics or features. Support testing activities, including UAT for security‑related systems. Monitor intake‑form queue and respond promptly to incident and backlog creation demands. Assist in analyzing product performance metrics and user feedback to identify trends, pain points, and improvement opportunities. Act as a liaison to clarify requirements and resolve ambiguities between business stakeholders and the technical team. Support solution design and implementation by validating requirements, participating in design reviews, and assisting with testing and deployment activities. Stay updated on IAM trends and best practices, contribute to continuous improvement efforts, and ensure processes meet audit and compliance standards. Qualifications Hands‑on experience with SailPoint IdentityIQ (IIQ) and Identity Security Cloud (ISC). Familiarity with other IAM technologies such as Active Directory and Okta Workforce SSO/MFA. Strong analytical and problem‑solving skills, able to translate complex security requirements into clear, technical and testable requirements. Good understanding of ITIL and SDLC best practices. Knowledge of IAM platforms (SailPoint, Okta, CyberArk, Oracle Identity Manager, or IBM Security Identity Manager). Experience with JIRA, Confluence, Microsoft Teams, and SharePoint. Basic understanding of directory services like Microsoft Active Directory or LDAP. Understanding of risk management principles and security controls. Familiarity with regulatory compliance requirements relevant to automotive and finance sectors (SOX, GDPR, CCPA). Knowledge of ticketing systems (ServiceNow) for change management and incident tracking. Excellent communication skills for collaborating with technical teams, business stakeholders, and compliance officers. Preferred: Bachelor’s degree in Computer Science, Information Security, or related field. Preferred: IAM certifications (IBA, ISC2 CC, CISSP). Benefits Work environment built on teamwork, flexibility, and respect. Professional growth and development programs, including tuition reimbursement. Team Member Vehicle Purchase Discount and Lease Vehicle Program (if applicable). Comprehensive health care and wellness plans for you and your family. Toyota 401(k) Savings Plan with company match and annual retirement contribution. Paid holidays and paid time off. Referral services related to prenatal services, adoption, childcare, schools, etc. Tax‑advantaged accounts: Health Savings Account, Health Care FSA, Dependent Care FSA. Equal Employment Opportunity Applicants are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. #J-18808-Ljbffr