Customer Service Representative
Cynet Systems
Customer Service Representative
The Customer Service Representative is responsible for providing and maintaining updated information for customers.
Requirement/Must Have:
- 1-3 years of working in SAP.
- Understanding of ERP Systems.
- Associate Degree.
- Office Skills.
- Ability to work independently.
Responsibilities:
- Perform administrative functions supporting customer service functions and sales order entries.
- Provide monthly status of open orders and follow up with customers and Production.
- Maintain record of asset delivery progress and invoicing.
- Interact with Production, Buyer and Planner for follow-up of customer orders.
- Resolve licensing issues received from customers and record in support database.
- Maintain and improve the integrity of the data in the SAP database.
- Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.
Vacancy posted 2 days ago
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