Radio Systems Technician

Job Description

Job Description

Job Summary

Assists with activities required for the operation and maintenance of the Hall County Public Safety 800 MHz radio system. Assists with the coordination of system with relevant departments, agencies, and users; assures maintenance of permits and compliance with regulations; and training related to the system.

Essential Functions & Responsibilities

Ensures that the proper permits and licenses required for the system are adequate and up-to-date.

Establishes and maintains a working relationship with all Public Safety agencies in order to ensure that reliable emergency radio and data communications systems are always available to support the critical functions of these agencies.

Performs modifications to the communications system by installing software upgrades and programming templates into all subscriber units; establishes and assures Preventive Maintenance Program; oversees maintenance and repair performed by vendors’ representatives; coordinates Software Subscription Agreement. 

Trains and assists users in proper operation, usage, and care of equipment, assists users in developing inventory tracking/control/control processes, and in updating system design documentation; provides for ongoing evaluation of user needs and of quality of training and technical responses to users.

Develops system document library and maintains for system upgrades/changes. Assists the Communications Systems Manager with the development of standard operating policies and procedures for the radio system and keeps them current; maintains files related to overall operations

Maintains inventory of both 800 MHz and existing radio systems; determines current and future needs; tracks, monitors usage, and authorizes users.

Assists with all aspects of the acquisition, installation and maintenance of the 800 MHz Digital Trunked Radio System, including working with consultants, vendors, and all Public Safety and other County agency personnel. 

Provides performance reports on system usage to Public Safety Agencies and other County Agency personnel.

Assists in system impact studies and develops Disaster/Crisis Recovery Plan using contingency modeling.

Attends training and maintains knowledge of associated radio technology. 

Serves in an on-call capacity as needed by the Communications System Manager.

Regular and predictable attendance is required.

Performs all related work as assigned and/or required.

Minimum Qualifications Required

Education and Experience:

High School Diploma or GED

2 years’ experience in communications and/or radio systems, preferably in a public safety environment 

Experience with Motorola, L3Harris, Tait, and other public safety radio systems preferred.

Any combination of education, training, and experience that provides the required knowledge and skills is acceptable.

Licenses and Certifications:

Valid State of Georgia driver’s license Class C and a satisfactory motor vehicle record (MVR).

Knowledge, Skills, and Abilities:

Knowledge of computer networks and software to support maintenance and repair operations. 

Knowledge of radio communications systems and emergency communications systems. 

Knowledge of Federal Communications regulations related to radio equipment and systems.

Ability to develop and implement activities to monitor and maintain an 800 Mhz radio system.

Ability to organize data, assemble information, and produce clear and concise reports.

Ability to comprehend, interpret, and apply regulations and procedures. 

Ability to establish and maintain good relationships with a variety of individuals and groups.

Ability to train others in the use of radio equipment.

Ability to communicate effectively orally and in writing.

ADA Minimum Qualifications

Physical Ability: Essential functions of this position continuously require the ability to remain in a stationary position (sitting or standing);   operate a computer and other office machinery, such as a calculator, copier, and printer. Incumbents must continuously be able to think analytically; handle stress and emotion, concentrate on tasks, remember names and other details; examine and observe details; make decisions, and adjust to change. Incumbents must also continuously direct others; meet deadlines; stay organized; use math/calculations and use a keyboard/type.

Essential Functions frequently require the ability to move about inside the office; and move/transport items up to 10lbs.

Essential functions occasionally require the ability to bend body downward and forward by bending spine and legs, and twisting at the waist, hips or knees; reach overhead; push or pull; and repetitively use hands/arms/legs. Incumbents in this position are occasionally required to be on-call and work irregular hours. 

Sensory Requirements: Essential functions regularly require the ability to use effective verbal and written communication; and use of hand/eye coordination and fine manipulation to use equipment.

Environmental Factors: Essential functions of this position continuously require the ability to either work with others or work alone. 

This class specification should not be interpreted as all-inclusive. It is intended to identify the major respon­sibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specifica­tion.