Supervisor of Technicians- 12:00pm-12:00am - Rotating Schedule

Job Description

Job Description

Overall Summary

The Supervisor of Technicians is a working technical supervisor responsible for the day-to-day leadership of the equipment technician team, with a primary focus on industrial control systems, electronics, and motion control equipment. This role combines hands-on technical troubleshooting with leadership, and scheduling responsibilities, which include preventive maintenance planning and personnel oversight. This position requires a high level of technical expertise and active involvement in diagnosing and repairing complex control systems while ensuring maintenance activities are properly scheduled, documented, and executed in accordance with operational priorities.

Supervisory Responsibilities:

• Oversee a team of equipment technicians and team leads (if applicable).
• Hire, train, mentor, and evaluate performance to develop a high-performing team.
• Establish standards of performance and accountability; provide constructive and timely evaluations.
• Promote safety as the number one priority across all operations.
• Conduct annual reviews and progress plans to foster individual and team growth.
• Perform payroll functions for employees, including paid time off management and timecard corrections.

Primary Duties and Responsibilities:

  Equipment & Production Support

• Diagnose, troubleshoot, and repair complex industrial control systems including control boards, electronics, servo motors, servo drives, power supplies, I/O modules, and feedback devices.
• Supervise the operation, setup, repair, and maintenance of production equipment technical support staff.
• Provide technical guidance and troubleshooting to ensure uptime, production volume, and quality goals are achieved.
• Develop and manage preventive maintenance, and equipment rebuild schedules.

• Lead technician scheduling to ensure the operation, set-up, repair and maintenance of all production equipment in a timely and efficient manner.
• Develop and implement metrics and reporting to track excessive machine downtime, issues and actions in collaboration with Operations leaders to drive prompt remediation.
• Manage all equipment parts, consumables and supplies used across the operation; collaborate with Purchasing to drive Just-in-Time supply, parts costs, and utilization.
• Lead equipment technician cross training to support their efforts to progress, which allows the team to more fully support production.

• Partner with Engineering (R&D) and vendors on machine hardening, contracted services, and new equipment purchases.

Administrative & Leadership

• Develop and maintain procedures for machine inspections and safety compliance
• Support Operations leaders on expense tracking for equipment; identify opportunities to reduce operational costs.
• Coordinate efforts with Purchasing and Operations leaders on purchase orders; order maintenance supplies, parts, and equipment.
• Utilize maintenance management software (MMS/Megamation) for work orders and scheduling.
• Uphold company HR policies and practices; liaise with HR for employee relations, performance management and staffing.
• Perform other duties as applicable or as assigned.

Required Skills/Abilities/Competencies:

• Technical skills with industrial control systems, electronics and motion control systems
• Able to interpret schematics, wiring diagrams and control documentation
• Strong leadership and team development skills.
• Thorough understanding of applicable codes and safety regulations.
• Excellent written and verbal communication skills.
• Perform root cause analysis and implement corrective actions in a timely manner
• Strong organizational and project management skills; ability to manage multiple priorities under tight deadlines.
• Coordinate with OEM’s and vendors on advanced technical issues and part specifications
• Proficiency in MS Office and maintenance software (Word, Excel, Visio, Megamation, AutoCAD).

Education and Experience:

• High school diploma or equivalent required; two-year degree in mechanical, electrical, or facilities management preferred.
• 7+ years of hands-on experience in industrial equipment or control systems repair and maintenance.
• Experience in a lean manufacturing environment preferred.
• Previous participation on a safety team and/or safety training a plus.

Physical Requirements:

• Chanhassen, MN - Ability to work 12 hours consecutively on a rotating 4-3 schedule from 12pm-12am (C/D shift). Every other Sunday off. 
• Must maintain active presence on production floor.
• Standard climate-controlled production environment; exposure to loud noise (PPE provided).  
• Ability to lift, carry and push/pull up to 50 pounds.  
• Ability to stand, walk, bend, twist, pivot, crouch, squat, kneel, and stoop for 8-12 or more hours.  
• Upper extremity motion requirements: fine motor movements, pushing/pulling with arms, grasping and pinching.  
• Lower extremity motion requirements: reaching.
• Ability to provide after-hours support as needed.

Salary:
The starting salary range for this position is $70k-$95k.

At IWCO, base pay is determined by job-related knowledge, skills, credentials, and experience, along with factors such as role scope and location. Candidates seeking compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions.   

Pay is influenced by a variety of factors specific to the position, including market conditions and, in some cases, education, work experience, and certifications. Beyond competitive pay, IWCO is committed to supporting our team members and their families with comprehensive benefits. These may include health, dental, and vision insurance, life insurance, and other wellness programs. Eligible employees also enjoy 401(k) plans, paid holidays, vacation time, sick leave, and more. At IWCO, we invest in you so you can take care of what matters most.  

IWCO is an Equal Opportunity Employer. We welcome diversity and provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any protected status as defined by law. Accommodations are available for individuals with disabilities upon request. Contact our HR Department for more information. 

Eligibility: Authorization to work for any employer in the United States is required. IWCO will not sponsor a work visa for this role.