Head of CX Analytics & AI-Driven Support
DoorDash Driver Office
DoorDash is seeking a Senior Manager on the Customer Experience Analytics team to set the analytical vision for measuring and improving customer resolutions across our support channels. You will lead and grow a team of data scientists at the intersection of customer experience quality and cost, shaping how we deploy AI-driven support. You will establish measurement frameworks, own insights for strategy and roadmap, and partner across CX, Product, Engineering, Operations and AI/ML to drive better #J-18808-Ljbffr DoorDash
Vacancy posted 3 days ago
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