Account Manager -Laurel MS

Job Description

Job Description

RNR Tire Express is ready to hire a full-time Customer Account Manager with great customer service skills. An average Customer Account Representative makes $20.00 + with our bonuses . In addition to great pay and our family atmosphere , our office team also enjoys the following benefits and perks: Medical, dental, and vision insurance

• Long- and short-term disability
• Accident, critical illness, and cancer plans
• 401(k) matching plan
• Paid holidays
• Growth potential

So, now that you've learned the who, what, where, and why, you may be wondering HOW ? It's easy! Just fill out our initial short, mobile-friendly online application . We hope to meet you soon!

THE DAY-TO-DAY

You can be found in the office Monday-Friday, 9:00 am-6:00 pm , and Saturday 9:00 am-5:00 pm with one weekday off each week and Sundays off .

Each day, you arrive at the office ready to maintain our customer relationships. Most of your day is spent on the phone or computer. Looking over accounts, you strive to recognize and create opportunities to renew customer agreements. You provide excellent customer service as you make phone calls to our customers regarding expired agreements as well as to references on expired accounts. By actively listening, you assist in resolving issues to facilitate renewal and prompt payment as necessary. You also schedule voluntary turn-ins of merchandise. We also go out into the field to pickup product and do door hangers.

Your patience and tact are essential in enhancing our relationships with our customers. When challenging opportunities arise, you handle them quickly all while providing top-notch customer service. Your ability to multitask while managing the pace of a call and keeping focused on the customer is essential to your success. This also allows you to meet weekly delinquency goals. As a Customer Account Representative, you thrive in our fast-paced, people-driven environment and get great satisfaction out of contributing to our continued success.

OUR IDEAL Customer Account Representative

• Positive - a can-do attitude that helps you rise to challenges
• Communicator - strong communication skills especially over the phone
• Passion for customer service - motivated to maintain relationships with our customers
• Patient - ability to work with customers even when they're upset
• Multitasker - prioritize and juggle multiple tasks effectively throughout a busy workday

Is this you? If so, keep reading!

REQUIREMENTS

• Experience as a rental agent, account executive, account manager, account collection, or rent-to-own
• Valid driver's license with a clean driving history
• Ability to work a flexible schedule
• Professional communication skills in English
• Strong computer and phone skills

If this sounds like the right opportunity for you and you meet the above requirements, we need you on our office team. Apply today to be a Customer Account Manager!

Job Type: Full-time

Pay: $30 - $45K per year ; including base pay and commission

Benefits:

• 401(k) matching
• Dental Insurance
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person

We conduct drug screen, & background check.