Lead Medical Record Technician (Release Of Information)

Lead Medical Records Technician (ROI)

Major duties of the Lead Medical Records Technician (ROI) include but are not limited to:

• Facilitates team or unit processes by working in collaboration with team members or employees to ensure that tasks are completed, that good working relationships among team members and with management are maintained, and that team priorities and goals, needs, and achievements are coordinated with management.
• Performs lead functions over MRT (ROI) positions at the GS-4-6 grade levels.
• Provides guidance and technical direction necessary for accomplishing the work of the unit or team.
• Utilizes and operates as an expert within the ROI+ application, able to teach/instruct employees on use of the ROI+ application.
• Serves as work leader, assuring the work assignments of employees in the unit are carried out.
• Distributes and balances workload and tasks among employees.
• Assures the timely accomplishment of work assigned to the team.
• Communicates to the team the problem to be solved or program issues under review, and coaches the team and/or individual team members in identifying the parameters of a viable solution.
• Ensures the organization's "vision" is integrated into the team's goals, strategies, activity plans, and work products.
• Assures each team member has an integral role in developing the final product or providing the assigned service.
• Interacts with team members aimed at building consensus and to serve as negotiator and coach for coordination of team initiatives.
• Ensures team members participate in both short-term and long-term planning stages of team projects.
• Monitors the status and progress of work and makes adjustments in accordance with established priorities.
• Obtains assistance from the supervisor as needed for major issues or problems that arise.
• Maintains records of work accomplishments.
• Checks work in progress to see that supervisor's instructions have been met. Instructs employees in specific tasks and job techniques.
• Trains team members in the accomplishment of tasks or projects.
• Maintains current knowledge and answers questions from team members on procedures, policies, and directives. Provides expert advice on specific tasks, procedures, and policies.
• Makes written instructions, reference materials, and relevant background material available.
• Obtains needed information on decisions from the supervisor on major issues and problems that arise.
• Resolves simple informal complaints of employees and refers more serious matters to the supervisor.
• Makes recommendations to supervisor as requested concerning promotions, reassignments, recognition of performance and personnel needs.

Work Schedule: Monday- Friday, 8:00am - 4:30pm

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: 939490

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized