Site Supervisor

Overview

Planned Systems International (PSI) is an Enterprise IT services company who focuses on designing, building, securing, and operating cutting‑edge software solutions that drive mission success and operational excellence for Federal Government organizations. We are currently seeking Site Supervisors responsible for the direct oversight and management of site operations.

Site Supervisors are a distinct labor category and are considered Key Personnel. Each Site Supervisor will serve as the primary point of contact for the U.S. Army Garrison (USAG) Director of Emergency Services (DES) for their assigned location(s). While their primary role is supervisory, Site Supervisors shall be fully qualified to perform all IACS Specialist duties (and will have previously served as an IACS Specialist Registrar) and are expected to do so to augment staff during manning shortfalls or surge requirements. They will be capable and familiar with all tasks and duties of an IACS Specialist.

Essential Functions and Job Responsibilities

• Ensuring an efficient and orderly office environment is maintained.
• Providing hands‑on training, mentorship, and transition assistance to new and existing contractor employees.
• Developing and managing work schedules for all contractor IACS Specialist personnel under their supervision to ensure full coverage during operating hours.
• Monitoring the quality of customer service to ensure performance meets or exceeds the standards outlined in the Performance Requirements Summary.
• Monitoring inventory levels of IACS consumables and standard office supplies and submitting timely purchase requests to the Government point of contact (POC) to prevent shortages.
• Enforcing all safety and security standards, including key control procedures and ensuring the office is secured at the end of the day.
• Serving as the primary onsite liaison with Government leadership and reporting any issues or concerns to the Contractor's Program Manager and the COR.
• Ensuring that the customer‑facing areas and work environment are maintained in a clean and professional manner and alerting the Government site lead of any facility or janitorial issues.
• Site Supervisors shall simultaneously perform duties IACS Specialist duties listed in PWS 5.1.1 Specific Tasks.

Minimum Requirements

• U.S. Citizenship.
• Ability to pass a T-1 Background Check, FBI Fingerprint Check, and National Agency Check and Inquiry.
• Currently possess U.S. SOFA in OCONUS location and ability to qualify for a Common Access Card to access unclassified US Government computer networks.
• High School Diploma or equivalent.
• Two (2) years of relevant professional experience.
• Demonstrated capability to manage and lead peers and subordinates in an office environment in Army Garrison or similar OCONUS situation.
• Capability and willingness to provide daily augment support to include taking directions from US Government Civilian employees and Local Nationals in the employ of the US Government.
• Familiarity with MS Office Suite.

Desired Qualifications

• 1 year or more as an IACS Specialist Registrar in Germany, Italy, or Belgium.
• Successful experience in a customer‑facing/service role.
• German (or European) foreign language proficiency is a plus.

Physical Demands

• Willingness and physical capability to spend full (8‑hour) workday in an office environment that may lack air conditioning in the summer months.

Company Benefits

PSI offers full‑time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short‑term and long‑term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre‑tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.

• paid leave
• options for employer sponsored group medical
• options for employer sponsored group dental
• options for employer sponsored group vision
• short‑term disability
• long‑term disability
• life insurance
• AD&D coverage
• legal services
• identity theft
• accident insurance
• Flexible spending account
• health saving account options
• company sponsored 401(k) retirement plan with employer contribution match that is immediately vested
• professional courses
• certifications
• tuition reimbursement programs

EEO Commitment

It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.