Housekeeper

Building Services Assistant - Housekeeper

Being a part of this extraordinary team at McLean in Simsbury, CT, you will experience the satisfaction of knowing your work actually makes a difference. You'll be part of a talented group that truly enjoys what they do and takes care of one another like family.

From the top on down, we roll up our sleeves and work together as trusted guides for our amazing residents and their families. We're committed to our legacy of caring and you can feel it in the air every day. It's meaningful. It's supportive. It's real.

Position Summary: Works as an effective team member in providing for residents. Responds quickly to requests for service from all departments. Performs cleaning tasks throughout the facility, to assure a clean, attractive, odor-free, safe environment of the highest quality of standards for our residents, staff and visitors. May also include carrying out laundry/linen services for the facility according to prescribed procedures, following infection control and PPE standards. Performs all tasks with thoroughness, attention to detail and pride in work. Provides excellent customer service to all residents, staff, families, and visitors. Responsible to follow infection control procedures and personal protective equipment (PPE) standards. Daily work assignments may vary to meet the needs of our environment, residents, staff and visitors.

Job Responsibilities: (This list may not include all duties.)

1. Regular attendance and punctuality are essential to provide a sanitary and safe environment for residents.
2. Engages in effective teamwork by being flexible, cooperative, and participating in briefs, huddles etc. and engaging in constructive communication by utilizing Team STEPPS.
3. Deliver exceptional customer service with hospitality, friendliness, respect, and in a timely manner.
4. Be flexible to meet the changing needs of our residents and guests.
5. Work with coworkers to achieve common goals.
6. Communicate respectfully, timely and appropriately with all staff, guests and residents.
7. Work cooperatively as a team on assigned tasks ie, special project set ups / take downs for special events, set ups discharges, room changes and other assigned tasks.
8. Follows infection control guidelines and wears proper PPE when performing duties requiring PPE protocol.
9. Follows department dress code and wears clean, neat uniforms and footwear.
10. Resolves resident/patient concerns or complaints if solution is within scope of job, or defers to supervisor for resolution.
11. Take ownership for all work that is assigned.
12. Participates in the QAPI program to assist team in education support and assessment of process and results. Including monitoring results, implement best practices and embrace innovation, in order to achieve better outcomes.

Housekeeping and Service:

1. Cleans assigned work areas including neighborhoods, isolation rooms, safely practicing infection control guidelines and properly using PPE, respecting resident's space and rights.
2. Cleans toilets, urinals, showers, sinks and tubs using a disinfectant. Polishes mirrors, chrome and stainless-steel fixtures.
3. Cleans, dusts, vacuums and wet (or) dry mops offices, dayrooms, kitchenettes, lounges, hallways, activity centers, tub rooms, shower rooms, resident/patient rooms, public lavatories, etc.
4. Replenishes soap, toilet paper, paper towels and toilet seat cover dispensers.
5. Empties trash and brings trash and recyclable items to designated areas.
6. Notifies supervisor when supplies are low.
7. Reports all breakages and items requiring repair following Tag-Out procedures.
8. Keeps equipment and all cleaning products under close supervision, responsible for locking equipment and supplies in proper storage areas. Monitors all cleaning agents and reports any unlabeled cleaning bottles or misuse of cleaning agent to supervisor.
9. Cleans all equipment regularly, including carts, vacuums, mops, buckets, washing machines, dryers etc. Clean wheelchairs as scheduled.
10. Handles patient furniture, knick-knacks, pictures, lamps etc., with care. Reports any broken personal possessions of residents to supervisor and nurse in charge of the unit, and notifies patient or resident.
11. Requests assistance in moving heavy or awkward items.
12. Follows bio-medical waste disposal procedures.
13. Assists in special housekeeping projects as assigned.
14. Disinfects rooms after discharge of patients as scheduled.
15. Performs weekly, monthly and annual special housekeeping projects as scheduled.
16. Assists in moving patient belongings to perform duties or to assist with internal or external moves.
17. Pick up and disposal of soiled utility to dumpster at the loading dock.
18. Pick up of soiled linen from soiled utility rooms to designated soiled linen bins o loading dock.
19. Delivery of housekeeping supplies, some nursing supplies, packages, mail, newspapers, nursing equipment, or any other items requested to neighborhoods.
20. Empties sharps containers to storage area.
21. Takes items to loading dock for shipping and brings received items to proper areas. Puts supplies away as necessary.
22. Clean Emergency spills on carpeting, floors, walls, etc.
23. Plunge toilets or sinks when needed.
24. Take down or reinstallation of curtains in resident rooms and common spaces.
25. Secures or unlocks doors for staff and visitors.
26. Cleans outdoor furniture as needed.
27. Miscellaneous duties as needed.

Linen:

1. Daily unloads clean linen carts received from the contracted linen service. Counts and stock linen on designated shelves in the linen storage room.
2. Stocks and re-stocks linen carts and deliver to neighborhoods and stocks shelves on neighborhood according to prescribed schedule.
3. Keep linen carts full for next day delivery's to linen closets on neighborhoods.
4. Brings empty linen carts to loading dock for pick up.
5. Makes supervisor aware of lost items, damages, linen shortages and equipment problems.
6. Inventory and document discarded linen returned from laundry vendor.
7. Responsible to keep linen closets and clean linen room, clean and organized to remain dust free to reduce cross contamination.
8. Sorts linen needing mending or re-washing.

Laundry:

1. Gathers, sorts, washes, dries and delivers resident laundry as scheduled.
2. Washes, dries and delivers tablecloths, napkins, hairdressers' towels, rack laundry, mops and housekeeping rags.
3. Responsible to keep laundry room clean and organized, wipes down washers and dryers with disinfectant, sweeps and mops floor, all shall be performed daily.
4. Sorts linen requiring mending or re-washing.
5. Keeps supervisor aware of lost items, damages, linen shortages and equipment problems.
6. Follows infection control procedures and uses PPE equipment as appropriate.
7. Responsible for removal, washing and rehanging of all privacy and shower curtains as scheduled.
8. Resident mesh laundry bags, slings or items with numbering system shall be monitored to ensure proper numbering and remark or replace as necessary. Alert appropriate proper team member for any items taken out of service.

Working Conditions:

Typical Physical Demands: Uses various pieces of cleaning equipment and cleaning supplies; may require frequent moving/rolling of up to 35 pounds, often combined with bending and turning. Uses proper body mechanics. Requires corrected vision and hearing within normal limits. Requires eye/hand coordination and manual dexterity. Ability to follow both written and verbal direction and instruction. Requires frequent prolonged standing, walking, and the ability to perform physical labor for an eight-hour day.

Typical Working Conditions: Work is primarily performed in a long-term care facility. Contact with staff, residents, families, physicians, police, clergy, ambulance crews, pharmacists, vendors, volunteers, and students. May work around confused, uncooperative and/or combative residents.

Employment Requirements:

Knowledge, Skills, Abilities:

Demonstrates understanding of department policies and procedures; Understands proper use of cleaning chemicals and equipment. Understands infection control procedures and the use of proper PPE equipment required to safely perform certain job duties.

Education: Prefer high school graduate or equivalent.

Experience: Previous housekeeping or janitorial experience in