Hospitality and Event Ambassador

Position Title: HOSPITALITY AMBASSADOR - OMNICOM - LOS ANGELES, CA Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. The Guest Service Ambassador/Hospitality Ambassador is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Manage and maintain all public areas, the ambassador will be the point of contact for reception and c-suite team. Provide high-level internal and external customer support Restock office, kitchen, and pantry supplies Prepare and maintains conference rooms for executive and client meetings, align all furniture to ensure a welcoming look. Set-up all conference rooms for new/continuing meetings Ability to move & lift conference furniture up to 50 lbs. Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen Coordinate and arrange basic office equipment repairs and maintenance Carry out instructions for security, fire, health and safety guidelines Provide first-line support for basic office technology General administrative support Interface with vendors (catering, AV, etc.) to provide seamless customer support Respond to inquiries and anticipates customer needs Kitchen Areas - Maintain a clean, functional & organized look, ensure the sink is clutter free and the dishwashers are being effectively utilized. A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard. Basic computer skills and knowledge of office technology / equipment. Two to three years’ experience in a client service / housekeeping / porter or houseman within a hospitality or corporate environment. Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Applications are accepted on an ongoing basis. Medical Dental Life Insurance/ AD Disability Insurance Retirement Plan Holiday Time Off (varies by site/state) Employee Assistance Program Flexible Spending Accounts (FSAs) Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Rapport a specialized division of FLIK Hospitality Group