Donation Processing Associate

Donation Processing Associate

Location: Madison, WI Pay: $15.00 per hour Job Type: Part-time

Schedule: 24 hours per week, including evenings, weekends, and holidays as scheduled

Benefits:

Paid vacation, sick time, and holidays, prorated by scheduled hours

Optional voluntary life insurance

403(b) retirement savings plan

Access to additional voluntary benefit options

Employer funded pension plan for eligible employees

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. A s a Donation Attendant youll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Armys community programs.

What Youll Do

Provide exceptional donor service by greeting donors and offering assistance

Process and track donations accurately

Maintain a clean and well-organized donation area

Sort, load, and unload Salvation Army trucks per center policy

Power sort donations as they arrive (where applicable)

Support production processes as needed

Safeguard all donated materials and assigned equipment

Report any complaints, damage, or injuries occurring in the donation area

Guide donors on acceptable materials and provide information about pickup services for heavy items

Training Provided

Paid training donation process, production standards, and store procedures

Ongoing coaching and support from store leadership

Opportunity to build retail and customer service skills

Why Join Us

Mission-driven work that supports programs in your community

On-the-job training

Team-oriented environment

Employee Discount, Employee Assistance Program, and more!