Office Assistant, 19 hrs/week, non-benefit eligible

Job Title

Starting pay based on experience and qualifications - position open until filled

Essential Functions

• Answers incoming customer phone calls.
• Handles paratransit or dial-a-ride reservations.
• Provides route and schedule information to the public.
• Assists customers with Department or Division paperwork and/or other documents.
• Assists in the creation and distribution of agendas and packets of reports/attachments.
• Responds to requests for information and resolves questions and inquiries within the span of authority or refers to appropriate personnel.
• Assembles information and prepares documentation, letters or reports.
• Greets and directs the public.
• Inputs information into the computer system.
• Maintains and organizes files, records and office equipment and supplies.
• Monitors, updates and maintains calendar of events and meetings.
• Provides customer service, information and assistance to Town staff, visitors, and others having business with an assigned department or division.
• Purchases office supplies and materials for Department or Division.
• Receives, reads, sorts and distributes incoming and outgoing mail.

Knowledge, Skills and Abilities:

• Ability to communicate effectively both verbally and in written communication.
• Ability to establish and maintain effective working relationships.
• Knowledge of customer service techniques and methods.
• Knowledge of file and records management practices and principles.
• Knowledge of personal computer hardware and software.
• Knowledge of Town and Department policies and procedures.
• Skill in transcribing, reviewing and proofreading documents and reports.
• Ability to organize work, set priorities, meet critical deadlines and follow up on work assignments with minimal supervision.
• Ability to follow verbal and written instructions.

Minimum Qualifications

• A High School diploma or GED.
• One (1) year experience in customer service, clerical and/or secretarial support.
• An equivalent combination of education and experience may be considered.

Environmental Factors and Working Conditions

• Work is performed in an indoor environment.
• Regular, daily attendance is an essential function for this position.

Benefits

Oro Valley is a planned community cradled in the shadows of the magnificent Santa Catalina Mountains, with hiking trails through Catalina State Park, hiking and bicycle trails throughout the Town, world-class golf courses, horseback riding and a long-valued cultural tradition, vibrant for over a thousand years. Oro Valley has received many accolades through the years and is proud to have been named: Best Places to Live in Arizona, Best Towns for Families and Best Places in America to Live and Launch a Small Business. Oro Valley is located in northern Pima County, just three miles north of Tucson, and a quick drive to the University of Arizona and Tucson International Airport. With average high temperatures of 83.4 degrees, average lows of 53.8 degrees, the town sits at an elevation of 2,640 feet, covers more than 34 square miles and has a current population of 41,011. Oro Valley was incorporated in April, 1974. Oro Valley is also quickly developing a strong reputation as home to the emerging bioscience and biotech industries. We are a young, diverse, dynamic community with a responsive government and our schools are among the finest in Arizona. The Town of Oro Valley has a council/manager form of government. Six council members and the mayor are elected for four-year terms. The town manager is appointed by town council. The Town of Oro Valley provides high-quality services including: police, planning, zoning, construction, inspection, transit services, traffic engineering, street maintenance, storm water management, flood control, water utility, parks, recreation, aquatics, library, cultural resources, economic development, constituent services, community and media relations, budget development, debt and investment management, attorney services, magistrate court and more.