Supervisory Vocational Rehabilitation Counselor

Job Title

Supervisory Vocational Rehabilitation Counselor GS-11, PD # 39814A

Duties

Typical duties include, but are not limited to:

• Serves as a first-line supervisor for professional counseling staff and other VR&E staff as assigned.
• Serves as a subject matter expert in the area of Vocational Rehabilitation and Counseling case processing for the staff.
• Provides general guidance to employees on both work and administrative matters, in accordance with established regulations, policies, procedures, and practices. Assists with the staffing of difficult cases with the Vocational Rehabilitation Counselors and Employment Coordinator(s).
• Identifies problems with the work, adjusting as needed, to keep the cases moving and ensure accurate, successful rehabilitation scenarios.
• Ensures that caseload is appropriately balanced among the professional staff.
• Responsible for carrying out case reviews for and training for assigned professional staff on a regular and recurring basis and for conducting these reviews on Baltimore and other out-based locations as needed. In addition, he or she will help to support the quality assurance integrity of the division.
• Provides extensive training to incoming Vocational Rehabilitation Counselors within the office. Evaluates that training needs of all existing professional staff, and conducts refresher training, training on new technology/processes, and makes decisions on mission related training scenarios for individual staff.
• Is responsible to the VR&E division for Systematic Analyses of Operations in area of program review. Is responsible for identifying and correcting deficiencies recognized through systematic analysis, and for using the information to make improvements and streamline processes.
• Reviews Veterans' Counseling, Evaluation, Rehabilitation (CER) records to ensure compliance with regulations and procedures and to promote among staff members high quality of performance in entitlement determinations, evaluation, planning, rehabilitation, and placement services.
• Assists the division level management in the process of understanding, implementing, and monitoring a management system of work measurement, program evaluation, accountability, and a management information reporting system as it applies to VR&E.

Promotion Potential: Work Schedule:

Monday - Friday 8:00 am - 4:30 pm

Compressed/Flexible: Not Available

Telework: Not Available

Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required

Bargaining Unit: No