Admissions Assistant

Overview

Location: 1010 E 2nd St, Canton, SD 57013

We are seeking an Admissions Assistant candidate in the Sioux Falls and Canton area for our facility in Canton.

Friday - Monday x4 10 hour shifts (weekends hours)

Keystone Treatment Center is seeking a dedicated Admissions Assistant to join our mission-driven team supporting individuals seeking Substance Use Disorder (SUD) treatment. This role is ideal for someone who thrives in a fast-paced, compassionate environment and is committed to helping clients take their first steps toward recovery.
What You'll Do

• Serve as the first point of contact for potential clients and families seeking treatment
• Guide individuals through the admissions process with empathy, professionalism, and clarity
• Discuss funding options, insurance coverage, and financial responsibilities
• Coordinate transportation logistics to ensure safe and timely arrival for treatment
• Collaborate with clinical, administrative, and outreach teams to support smooth admissions
• Maintain accurate documentation and uphold confidentiality standards
• Participate in a rotating weekend schedule to support 7-day admissions needs

What We're Looking For

• Strong communication skills and the ability to speak with clients in crisis with compassion
• Comfort discussing financial matters, insurance benefits, and payment options
• Ability to multitask, prioritize, and stay organized in a dynamic environment
• Experience in healthcare, behavioral health, customer service, or admissions is a plus
• A commitment to supporting individuals on their recovery journey

Responsibilities

ESSENTIAL FUNCTIONS:

• Support managers and employees through a variety of tasks related to organization and communication.
• Responsible for confidential and time sensitive material.
• Familiar with a variety of the field's concepts, practices and procedures.
• Effectively communicate via phone and email ensuring that all duties are completed accurately, delivered with high quality and in a timely manner.
• Attend meetings and take accurate minutes.

• May responsible for accurate and timely physician credentialing.
• May direct and lead the work of others.
• May manage and coordinate administrative programs and office activities.
• Create spreadsheets, manage databases and prepare presentations, reports and documents as needed.
• Answer telephones and take messages or transfer calls.

• May cover the reception desk when required.
• Calendar management, schedule appointments, update calendars and arrange staff meetings

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Associate's degree preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• ACT required

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

AHMKT

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