Capacity & Risk Team Manager

The Capacity & Risk Team Manager leads a central team responsible for ensuring new capacity is delivered into operations safely, consistently, and at scale. This role manages a multidisciplinary team of engineers and program managers and is accountable for identifying and mitigating operational risk during design, construction, commissioning, and turnover to operations.

This leader provides early visibility into major risks, drives resolution before handoff, and serves as the primary escalation point for operational and technical issues related to new capacity. The role acts as the bridge between Design, Construction, Procurement, and Operations to improve day one readiness and long term reliability.

Key Responsibilities

Lead and Develop the New Capacity and Risk Team

• Lead the New Capacity and Risk team, including engineers and program managers.

• Build, develop, and retain a high-performing, multidisciplinary team.

• Set clear expectations, assign accountability, and manage performance.

• Serve as the primary escalation point for operational and technical issues related to new capacity.

Proactively Identify and Assess Operational Risk

• Lead structured risk identification activities, including site health assessments, site physicals, and operational readiness reviews.

• Establish and maintain consistent assessment standards to evaluate facility condition, design compliance, operational gaps, and latent risk.

• Ensure risks are documented, prioritized, clearly communicated, and tracked through closure.

• Provide independent engineering judgment on site readiness and risk exposure.

Reduce Operational Risk and Improve Reliability

• Apply disciplined engineering practices to commissioning oversight, risk assessments, and issue resolution.

• Ensure risks identified through assessments, audits, and commissioning are addressed before turnover or escalated with clear business impact.

• Drive resolution of systemic issues that could impact day-two operations and long-term reliability.

Drive Continuous Improvement

• Lead continuous improvement initiatives that strengthen how new capacity is delivered into operations.

• Improve standards, processes, and tools to increase consistency and reduce operational risk.

• Use lessons learned from commissioning and early operations to drive organizational improvements.

Deliver New Capacity into Operations

• Ensure new capacity is delivered into operations in a consistent and scalable manner.

• Provide early insight into major risks, constraints, and readiness gaps.

• Drive cross-functional issue resolution to support successful site handoff and operational readiness.

Bridge Design, Construction, Procurement, and Operations

• Act as the primary interface between design, construction, procurement, and operations teams.

• Improve alignment across functions to enhance day-one readiness and day-two reliability.

• Ensure operational requirements and risks are addressed throughout the project lifecycle.

Qualifications

Required

• B.S. in Engineering (Electrical, Mechanical, Industrial, or other related technical field) or equivalent industry experience.

• 10+ years of experience in mission critical industry with at least 4 years as a manager of a technical team supporting live, mission-critical operations.

• Strong background in risk identification, commissioning oversight, and issue resolution.

• Proven ability to manage cross-functional work across design, construction, and operations.

• Experience operating in complex, mission-critical environments.

Preferred

• Data center, critical facilities, or other high-reliability infrastructure experience.

• Experience managing both engineering and program management roles.

• Demonstrated success improving operational readiness and reducing post-handoff issues.

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

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CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success.

CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies.

CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com ( .

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision ( for more information.

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