Security Officer

Where Youll Work

Mercy Hospital is an 82 bed acute care hospital located in the scenic southwestern Colorado town of Durango. It is the only hospital in Colorado to be rated by Medicare with five stars for overall hospital quality. It is recognized for excellence in orthopedic and spine surgery and for outstanding patient experience and patient safety. Mercy has also received ten consecutive A grades for patient safety from The Leapfrog Group. Our providers use state-of-the-art technology in an environment designed to promote wellbeing and healing of body mind and spirit. Among the many specialty services available at Mercy are emergency care (Level III trauma designation) surgical care cardiac care (including interventional) Orthopedic and Spine Centers of Excellence a Family Birthing Center home care hospice care and more. Durango offers an exceptional quality of life with small town charm excellent schools and year-round world-class outdoor recreation opportunities including snow sports river sports hiking biking camping and more.

Job Summary and Responsibilities

As our Security Officer you will perform essential security duties under general supervision helping to provide a safe and secure hospital environment for patients employees and visitors.

Every day you will lock/unlock doors assist in the Emergency Department remain alert for fire/safety hazards control access to the facility respond to all emergency codes and help enforce hospital policies in accordance with established procedures.

To be successful in this role you will possess strong observational skills a professional demeanor and the ability to respond effectively to emergency situations. Your commitment to maintaining a secure environment and adhering to hospital policies is essential.

• Protecting staff patients and visitors by responding to calls for assistance in a timely and prudent manner. Calls may include incidents such as violent or unruly patients visitors crimes committed or in progress or to emergency codes and requests for opening doors.
• Patrol the facility and grounds by foot or vehicle; monitor security alarms and dispatch officers promptly to locations where needed; and report unsafe acts or conditions.
• Knowledge of and ability to implement the measures necessary to safeguard an organizations employees and visitors.
• Reports HIPAA breaches if witnessed; investigates security breaches conducts investigations and writes incident reports.
• Ensures that all activities are logged that incident reports are accurately completed and that they are clear concise legible and submitted in a timely manner.
• Use appropriate emergency and radio codes in dispatching security officers while knowing the hospital campus to ensure that dispatches are to the right location.

Job Requirements

• High School Diploma/G.E.D.
• Six (6) months experience as security officer in a healthcare setting OR law enforcement or military service OR one (1) year experience as a security officer.
• Basic Life Support (BLS) certification from the American Heart Association within 90 days of employment.

• Current drivers license issued by the state wherein the position is posted with satisfactory status.

  • Able to provide a DMV report if requested within 30 days of hire for facilities which require the position to operate a motor vehicle.

• Complete ICS 100HCb 200b & 700a training courses within 90 days of hire.
• Maintain all other required training/certifications thereafter while employed by CommonSpirit Health.
• Must be able to speak English communicate clearly orally and in writing.
• Knowledge of and hands-on training in the use of de-escalation techniques.

Preferred

• International Association of Healthcare Security Services (IAHSS) Basic course within 90 days of employment.

Required Experience:

Unclear Seniority