Zone Administrator - Lot Operations Specialist II (Manheim)

Lot Operations Specialist II

Company: Cox Automotive - USA

Job Family Group: Vehicle Operations

Management Level: Individual Contributor

Flexible Work Option: No remote option; must work at a specified Cox location

Travel %: No

Work Shift: Day

Compensation: Hourly base pay rate is $16.63 - $24.90/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Key Responsibilities:

• Organize and maintain vehicle placement within assigned zones according to established standards.
• Utilize dashboards and supervisor guidance to make staging and move decisions.
• Ensure safe and efficient movement of vehicles to proper destinations, minimizing multiple drop-off points.
• Communicate inventory status and prioritize contingencies based on business needs.
• Communicate schedules and assignments to team members; serve as zone owner for our inspection zone.
• Coordinate check-in operations, including directing drivers and employees to designated locations.
• Champion safety by following all health and safety procedures and modeling compliance.
• Collaborate with management to monitor staffing levels, review performance metrics, and implement improvement strategies.
• Perform basic FIT tunnel maintenance, including:
• Keeping the area clean and organized
• Reporting equipment issues or malfunctions
• Assisting with routine upkeep to ensure operational efficiency
• Enforce company policies and ensure respectful treatment of all employees and clients.
• Input accurate vehicle information into the AS400 system using a handheld device (TC-75), including:
• VIN (Vehicle Identification Number)
• Stock number
• Dealer ID
• Make, model, year, mileage, color, options
• Affix barcode/stock number stickers to each vehicle upon arrival
• Apply work order numbers and routing labels to vehicles
• Identify and flag "no key" vehicles
• Direct transporters to designated vehicle drop zones
• Inspect and report transport damage as required
• Provide proper sale identification windshield codes
• Remove and clear all personal information from vehicles, including documents, saved contacts, and identifiable items
• Reset or remove navigation system data (addresses, history, Bluetooth pairings, etc.)
• Ensure compliance with company policies regarding customer data privacy and security
• Perform other duties as assigned, may require overtime based on business needs.

Minimum Qualifications

• High School Diploma/GED and 3 years' experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
• OR 5 years' experience in a related field.
• Valid driver's license with a clean driving record; safe driving skills required.
• Ability to drive vehicles with standard and automatic transmissions.
• Basic mechanical knowledge (e.g., identifying flat tires, low fuel, jump-starting vehicles).
• Strong organizational and communication skills.
• Basic computer proficiency for dashboards and inventory tracking.
• Physical ability to stand for prolonged periods and lift 115 pounds.

Work Environment

• Constant exposure to outdoor weather conditions. Moderate noise level.
• Support manager in coordination of the lot department
• Assisting in the coordination of sale day (i.e, driving, working on the lanes, setting up lanes for sales, etc.)
• Assisting customers in locating their vehicles
• Working on the lot with and by yourself in staging out vehicles for bulk vans to grab
• Scanning cars, you stage to a location using the TC-58.
• Finding lost vehicles
• Using TC-58 to look up vehicle information.
• Assist customers with answering any questions regarding their vehicle or paperwork.

Work Schedule:

• Monday - Friday 7:00am 3:30pm

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us: Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells or simply uses cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.Application Deadline: 07/08/2026