Senior Quality Assurance Engineer

Senior Quality Assurance Engineer


Job Location (Short): Madison, United States


Workplace Type: Remote


Req Id: 3018


Responsibilities

Octave is seeking a Senior Quality Assurance Engineer to be embedded within an Agile delivery team supporting our global Public Safety software, including the OnCall application suite. These mission-critical, web-based solutions support call-taking, dispatch, situational awareness, records management, mobile operations, and analytics. Experience in the Public Safety domain is highly valued though not mandatory.

This role partners daily with Developers, Product Owners, and Scrum Masters to ensure quality is built in throughout the delivery lifecycle, not tested in at the end.

• Serve as an embedded QA partner on an Agile / SAFe delivery team, owning quality outcomes for assigned features and components
• Collaborate early with Product Owners and Developers to refine user stories, acceptance criteria, and test scenarios
• Apply and promote shift-left quality practices, including TDD (Test-Driven Development) and BDD (Behavior-Driven Development) principles
• Design, execute, and maintain manual and automated tests at the story, feature, and regression levels
• Contribute to and expand automated test coverage; experience with Playwright is a strong plus
• Perform functional, integration, regression, and exploratory testing throughout the sprint lifecycle
• Identify, document, and triage defects with clear reproduction steps, severity, and impact
• Participate actively in Agile ceremonies (backlog refinement, sprint planning, stand-ups, reviews, retrospectives
• Analyze logs and system behavior to support defect investigation and root cause analysis
• Collaborate with other QA engineers to improve standards, tooling, and best practices
• Use Azure DevOps for test management, defect tracking, and traceability
• Operate effectively in a Windows 11 environment using Microsoft Office tools (Word, Excel, PowerPoint, Outlook) for documentation, analysis, and reporting

Education / Qualifications

• Bachelor's degree in Computer Science or a related technical discipline, or equivalent professional experience preferred
• 5+ years of experience as a QA Engineer or Software Test Engineer embedded on Agile teams
• Strong understanding of Agile and SAFe frameworks and QA's role in iterative delivery
• Solid knowledge of QA methodologies, test design techniques, and defect lifecycle management
• Familiarity with TDD and BDD concepts and working with acceptance criteria
• Ability to write clear, concise, and maintainable test cases and documentation
• Experience balancing manual testing with growing levels of automation
• Strong analytical, problem-solving, and communication skills
• Self-motivated, accountable, and comfortable in a fast-paced, collaborative environment
• Willingness to learn new technologies and continuously improve skills

Preferred Qualifications

• Experience with Public Safety, emergency response, or other mission-critical systems
• Hands-on experience with Playwright or similar modern automation frameworks
• Familiarity with browser developer tools and debugging techniques
• Experience with Azure Cloud, Kubernetes, and PaaS / SaaS architectures
• Working knowledge of SQL Server Management Studio and SQL scripting
  This role requires participation in an in-person interview process and completion of mandatory in-person training. These requirements are non-negotiable and are a condition of employment.
  #LI-Remote

About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.

Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.

Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.

Why work for Octave?

All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.


Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.