Behavioral Health Technician

Behavioral Health TechnicianYour role is in-person. You will alternate the following shifts Monday to Friday: 7 am - 4 pm PST and 11 am - 8 pm PST.Compensation is based on the employee's primary work location, relevant experience, qualifications, and internal equity. California residents: $22–$24/hour. Utah residents: $18–$19/hour.The Company You'll JoinOCD Anxiety Centers has a true passion for bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families who have been suffering from unrelenting anxiety, disturbing and terrifying thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. We are an evidence-based practice, which means we do what works, we stay up to date with scientific research, and we regularly attend international training to keep us at our very best.Our Investment in YouA competitive base salary401k matchCore benefits: medical/dental/vision, with the company contribution to medical benefit for employeeCompany-paid employee life insuranceVoluntary benefitsPaid time off includes 15 days (120 hours) of "Paid Time Off", 5 days (40 hours) of "Sick Time", and 9 days (72 hours) "Company holiday" payPaid specialized ongoing training, strengthening your skills, experiences, and connections that will help advance your careerThe Purpose of Your RoleThe Behavioral Health Technician focuses on learning, creating a positive culture, and productively engaging with the team. They support and ensure clients function safely, effectively, and efficiently while promoting the best quality and output standards. The Behavioral Health Technician collaborates with their team and Behavioral Health Technician Supervisor to ensure the maintenance or treatment fidelity, company policy, procedures, and client satisfaction is met to standards.Key Performance Indicators (KPIs)Zero documentation errors on a weekly basisAverage Facility Audit Score 90%5-7 hours per day of active facilitation/support on treatment floor (as evidenced by staff evaluation audit)Master of BHT competencies within 30-60 days of employment (as evidenced by staff evaluation audit)Live the OCD Anxiety Centers values by being an example of positivity, optimism, growth and change within your community of peers (as evidenced by staff evaluation audit).Reduce early discharges by a minimum of 10% and ALOS of a minimum of 52 days by ensuring treatment satisfactionCompetenciesDemonstrate understanding of the client level system, disorder modules (OCD, BDD, GAD, SAD, Panic, Trauma, and Modules outlined in the Facilitator's guide for DBT and Specialty Skills)Demonstrate understanding of the EMR system, how to chart, create notes, outcome measures, upload documents etc.Demonstrate understanding of youth clients core concepts, youth safety, parent and family participation, development etc.Demonstrate understanding on how to implement, support, and document a behavioral contingency plan and be able to identify if a plan has been discontinuedDemonstrate ability to effectively facilitate Exposure Groups, DBT Groups, and Specialty Skills Groups, by passing off on each Competency Evaluation FormDemonstrate understanding of systematic issues that may be arising that could impact the flow of the floorDemonstrate understanding on what a Crisis Response Plan (CRP) is, how it is measured, and how to respond effectively when a client answers YES to ANY of the Safety QuestionsDemonstrate proper techniques for de-escalation, crisis intervention and behavior managementDemonstrate understanding of the guidelines, and responsibilities of a controlled use key holder, and be able properly manage the red cart items on and off the floorDemonstrate understanding of how to use kindles when facilitating a group, and how to properly manage the inventory of kindles on and off the floorDemonstrate understanding of the IOP policies for clients outlined in the new client paperwork and the ability to properly address concerns regarding the attendance policyDemonstrate how we provide telehealth through Google Meet, when it is appropriate for a client to use telehealth, and how to properly run exposures through telehealthDemonstrate understanding when to access a client's general note and when to appropriately write in a client's general noteDemonstrate ability to promptly notify the therapist of any behavioral, safety, or attendance issuesDemonstrate how and when to use a coping script to support clients with exposuresDemonstrate the appropriate time to run exposures in the community and the process the client must followDemonstrate how to access, administer and encourage clients to take the weekly surveyDemonstrate ability to store, audit, and dispose of food exposure items properlyResponsibilitiesActively engages clients through clinical interactions, including assisting clients with developing skills and clinical interventionsProvides high standards of helpful, professional, and caring treatment to all clients by maintaining consistently effective client interactionsProviders validation in a warm, safe environment and keep clients motivated to work through distress and eliminate neutralizing behaviorsFacilitates groups within the IOP and helps maintain a professional environment for clients, including collecting homework, clinical documentation, and providing feedback to primary therapistsMonitors the clients' daily activities, including implementing the treatment planEffectively manages business resources to maximize benefits for our clients, employees, and the organizationPlans, organizes, and implements lesson plans for group settingsMaintains all written documentation such as progress notes, group therapy notes, etc.Masters de-escalation techniques and crisis managementEncourages team engagement and loyalty by effective employee interactions that promote cooperation trust, and respectExpands knowledge and skills through supervision and oversight provided by appropriate licensed clinical staffMaintains clients satisfaction by developing and practicing OCD Anxiety Center's values and associated behaviorsIntegrates OCD Anxiety Center's mission in all activities, interactions, and decision-making processesAdheres to all company policies and proceduresPresents self in a professional mannerMaintains a safe and clean environmentOther duties as assignedThe Skills and Expertise You HaveSome college or experience in a related fieldAbility to think criticallyWillingness to work as a team to meet the needs of the businessProficient knowledge of computers, including google doc, sheets and other computer softwareAccurate and efficient electronic data entryMust be punctual and maintain excellent attendanceOrganized, detail-oriented, takes initiative, and completes job responsibilities independentlyMultitask, problem-solve, interpersonal skills, and strong written and verbal communication skillsThrives in a changing work environment including inside, outside, and a noise levelPhysical demands of the job will include sitting at desk or table for extended periods, bending, lifting, and walkingPreferred QualificationsBachelor's degree or equivalent experience in a related fieldOCD, anxiety, trauma experienceOCD Anxiety Centers has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, OCD Anxiety Centers reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice. OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation