B2B Customer Service Representative

# B2B Customer Service RepresentativeLHHBe an Early ApplicantFull TimemidCincinnati, Ohio, US$50k – $52kPosted Today## Role OverviewLHH is hiring a mid-level B2B Customer Service Representative. This is a full-time role in Cincinnati. posted today. The posted range is $50k to $52k; applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.## Resume Keywords to IncludeMake sure these keywords appear in your resume to improve ATS scoringB2BORLogisticsCustomerRepresentativeLocationSharonvilleOhioSign up free to auto-tailor your resume with all these keywords and get a higher ATS score## Job DescriptionB2B Customer Service RepresentativeLocation - Sharonville, OhioPaying -$50,000–$52,000 annuallyShift - First ShiftDirect HireOur client is seeking an experienced B2B Customer Service Representative to join their team in Sharonville, Ohio. This is a direct hire opportunity on first shift offering a stable schedule and competitive salary. The ideal candidate will have prior experience supporting business customers and managing account-based relationships in a fast-paced environment.Key Responsibilities* Provide professional customer service support to business clients via phone and email* Manage and maintain assigned customer accounts, ensuring timely and accurate responses* Process orders, track shipments, and resolve discrepancies or service issues* Coordinate with internal departments including sales, logistics, and operations to meet customer needs* Ensure all customer records, orders, and communications are accurately documented in internal systems* Handle escalations, troubleshoot issues, and provide effective solutions to maintain client satisfaction* Monitor order status and proactively communicate updates to customers### Qualifications* Previous B2B customer service experience required* Strong communication skills with the ability to interact professionally with business clients* Experience working in a high-volume customer service or call center environment preferred* Proficiency with CRM systems and Microsoft Office* Strong attention to detail and organizational skills* Ability to multitask and manage priorities in a fast-paced settingAdditional Details* First shift schedule, Monday through Friday* Direct hire opportunity with long-term growth potential* Competitive salary ranging from $50,000 to $52,000 annuallyThis is a great opportunity for a customer service professional looking to work directly with business clients and grow within a stable organization. #J-18808-Ljbffr