Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Simple IRA
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development
• Paid time off
• Competitive salary

ABOUT OUR AGENCY:
I opened my agency in 2011 and currently lead a team of six. Before becoming a State Farm agent, I spent four years as a State Farm team member in Florida. I'm a graduate of Southern Virginia University with a degree in Business Management and hold multiple insurance and financial services licenses. Outside of work, my wife and I enjoy spending time with our four children, playing sports, boating, being outdoors, and staying active in our church.

Serving our community is at the heart of what we do. Our agency proudly supports the Caroline County Chamber of Commerce, Caroline County Little League, Caroline County Public Schools, the Caroline County Sheriff's Office, and local social services programs. We also created two annual "Lifting Up" Scholarships to recognize local high school students who make a positive impact through kindness, leadership, and service.

Our agency offers paid and personalized training, a retirement plan, flexible scheduling, a fun team atmosphere, and excellent opportunities for professional growth. As an established, community-focused agency, we're committed to helping our team members build successful, long-term careers.

Our culture is positive, goal-oriented, and built on integrity. We work together to provide remarkable customer service while supporting one another's growth and success. I'm looking for someone with a positive attitude, strong character, and a desire to make a difference for our customers and community.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Matt Brandt - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish (required).