German Helpdesk Agent

Cross Border Talents

German Helpdesk Agent

Oxford, United Kingdom Or refer someone Job Openings German Helpdesk Agent

Greece | Remote (within Greece) / Athens (Relocation) | Start Date: March

Are you fluent in German (B2–C2) and looking to grow your career with a well-established global digital services company? This is a full-time customer support role serving international users in German and English.

Key Responsibilities

Handle customer enquiries via phone, email, and chat
Resolve account, service, and general support queries
Deliver a professional and empathetic customer experience
Meet quality, productivity, and compliance standards

Requirements

German proficiency B2–C2 (spoken & written)
Good command of English
Customer service experience advantageous
Willingness to relocate to Athens if required

Whats on Offer

Attractive remuneration package
Remote work within Greece
Relocation support for Athens-based candidates
Paid training and long-term career growth

Documents Accepted

EU citizenship
Full-purpose & specific-purpose work permit card
Certificate of Protection (refugees)

Apply

Vacancy posted 1 day ago

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