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Service Coordinator/Dispatcher

Snelling

Snelling - - Responsibilities: Manage incoming service calls and promptly assign technicians based on urgency and proximity.; Coordinate technician schedules by monitoring routes and job statuses, ensuring timely updates in the dispatching software.; Create and update work orders and ensure clear documentation of all service-related activities.; Communicate effectively with technicians and clients, managing expectations and providing follow-ups when necessary.; Conduct follow-up calls with current and potential clients.

Vacancy posted 3 days ago
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