Technical Analyst/Programmer
Software Technology Inc
Information Technology Systems Analyst
Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. Identifies, documents, reports and tracks system issues. Supports the process of translating business needs into formal technical requirement deliverables. Years Experience: 5-10. Experience: Relies on extensive experience to plan and accomplish tasks. Leadership/Contributions: Leads and directs the work of others. Reports to: Director. Advanced Degree or Certifications: Yes. Must have a general programming or scripting background. Required experience with Amtelco's Infinity product. 60% of work in app in customized by programming Will be scripting additional guidelines - for application Complex SQL coding / configuration Built in web APIs in system Interact digital voice technology currently working to implement this voice technology
Required Skills: a. NEEDS: Amtelco Infinity experience but would look at candidates with comparable contact center application experience such as Genesis b. Must be able to do complex coding for SQL, scripting background c. Looking for someone who has system analyst skill set but also understand programming languages f. Degree is not required but would prefer candidate have BS in Computer Science with a focus in Programming Basic Qualification: a. NEEDS: Amtelco Infinity experience but would look at candidates with comparable contact center application experience such as Genesis b. Must be able to do complex coding for SQL, scripting background c. Looking for someone who has system analyst skill set but also understand programming languages f. Additional Skills: a. NEEDS: Amtelco Infinity experience but would look at candidates with comparable contact center application experience such as Genesis b. Must be able to do complex coding for SQL, scripting background c. Looking for someone who has system analyst skill set but also understand programming languages f.
$65k - $83k
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