Patient Experience & Resolution Specialist
Prenuvo
Prenuvo in Boston is seeking a Patient Resolution & Complaints Administrator to manage the complaint lifecycle and ensure patient advocacy. This role focuses on empathetic communication and resolution, utilizing a project management mindset to support patient experiences. The ideal candidate has 3+ years of experience in healthcare or customer resolution roles, with strong emotional intelligence and technical savviness. We offer competitive pay, comprehensive benefits including health coverage and flexible vacation policies, and the opportunity to impact lives positively. #J-18808-Ljbffr
- ...is seeking an Administrative Support role to aid in client service operations. This position involves ensuring an exceptional patient experience by coordinating services and assisting with administrative functions under supervision. Ideal candidates will have basic...SuggestedRelocation packageMonday to Friday
$20.5 - $27.59 per hour
...seeking a Practice Representative to serve as a primary contact for patients, providing excellent service and ensuring smooth operations.... ...possess a High School Diploma or GED, with customer service experience preferred. The role offers a pay range of $20.50 - $27.59 per...SuggestedHourly pay- NeighborHealth Corporation in Boston is seeking a Patient Service Associate dedicated to providing exceptional customer service to patients... ...have a high school diploma and 2-3 years of customer service experience, preferably in health care. Benefits include medical coverage,...SuggestedFull time
$21.4 - $30.6 per hour
Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers... ..., ensuring an exceptional patient experience Conduct benefit verifications and... ...SPs, and customers, striving for one-call resolution Qualifications: 2-4 years of industry experience...SuggestedRemote jobHourly payFull timeTemporary workLocal areaImmediate startMonday to FridayFlexible hoursShift work$57.5k - $65k
...Coordinator to handle administrative tasks, including scheduling and patient interactions. The role requires excellent communication and... ...skills. Applicants should have a Bachelor’s degree and experience in a customer service setting. The salary range for this position...Suggested- ...focus on scheduling and customer service. The position entails managing complex appointment schedules while ensuring exceptional patient experiences. The ideal candidate possesses strong communication skills, organizational talents, and the ability to thrive in a fast-paced...
$70k - $120k
..., supportive, and safe environment for patients and families. Serving as a liaison between... ...promptly, ensuring positive patient experiences. Additionally, this role supports the hospital... ...investigation, review, response, and resolution of patient complaints. Participates...Work experience placementWork at officeImmediate start- ...is centered around delivering exceptional customer service to patients and families while performing various administrative tasks, including... ...position also includes a $2,000 sign-on bonus. No healthcare experience is necessary, just a positive attitude and basic customer...Relocation package
- Boston Children's Hospital is looking for an administrative support professional to enhance the patient experience through effective coordination of services. This role emphasizes customer service and interaction with patients, families, and healthcare staff. The ideal...Relocation packageFlexible hours
- ...Surgery Centers in Massachusetts. This role is pivotal in ensuring patient satisfaction, team engagement, and operational excellence. The... ...candidate will possess strong leadership skills and relevant experience in managing a healthcare practice, focusing on quality patient...
- ...Dana-Farber Cancer Institute is hiring for a position in Boston that focuses on scheduling appointments and supporting patient care in an oncology clinic. You'll work closely with patients, families, and leadership, ensuring exemplary service while managing complex scheduling...
- ...decisions and build a quality mindset for successful product launches. Applicants should have at least 10 years of professional experience in digital patient support services, including leadership of diverse teams. Strong knowledge of Salesforce Health Cloud and healthcare data...
$52.8k - $57.2k
...The International Patient Records Specialist is responsible for the effective coordination and organization of materials required for new and... ...receipt of materials to support the highest standard of patient experience and visit for international oncology patients, i.e.,...- ...unit-based clinicians. You will be responsible for coordinating patient flow and effectively interacting with patients, families, and... ...have a High School Diploma or equivalent, with administrative experience and proficiency in MS Office. This role offers evening shifts...Shift workAfternoon shift
$45.5k - $54.4k
...dedicated individual to handle administrative tasks in a busy clinic setting. The role involves scheduling appointments, liaising with patients, and delivering exemplary customer service. The ideal candidate possesses a high school diploma, proficiency in complex computer...- ...and valuing the unique and diverse characteristics and experiences of every member of its workforce. We encourage an... ...for an experienced individual to work as an Educational Specialist C on the Problem Resolution Team in the Everett office. The unit mission is: PRS...Full timePart timeWork experience placementWork at officeFlexible hours2 days per week3 days per week
- ...Medical Center is looking for a Food Service Associate to support patient food service in a part-time capacity. Responsibilities include... ...standards are met. The ideal candidate has two years of experience in food or customer service, possesses basic nutrition knowledge...Part time
- ...Launch Solution Lead to oversee product launches and manage a diverse team. This critical role requires over 10 years of experience in digital patient support services, with a strong focus on pharmaceutical operations. The ideal candidate will foster collaboration among...
$35 per hour
...A leading ophthalmology practice in Quincy, MA is seeking a Licensed Optician who excels in patient service and has experience in eyewear styling and sales. The ideal candidate will assist patients with frame selection, educate on lens options, and collaborate with a...Flexible hours- ...Subscriber Experience and Partnership Specialist - Polsinelli Online Solutions At Polsinelli, What a Law Firm Should Be is not just our tagline,... ...requests to the appropriate team, and track items through resolution with clear status updates. Own onboarding and...Full timeWork at officeRemote work
- ...Senior Employee Experience & Culture Specialist Community Resources for Justice, Inc. (CRJ) is a nonprofit organization dedicated to changing lives... ...and inclusive leadership behaviors. Lead the review and resolution of employee relations matters, including investigations,...Work at officeLocal areaRemote work
- 100 LCMC Health in Boston is seeking a patient service representative to ensure smooth patient interactions and maintain accurate records... ...should have a High School Diploma or equivalent work experience and must be able to professionally represent LCMC Health in various...Work experience placementShift work
- A healthcare provider in Boston is seeking a Patient Access Representative to manage patient registrations, inquiries, and communications... ...strong interpersonal and computer skills along with relevant experience in a medical office setting. This full-time position offers a...Full timeWork at office
$20.23 - $24.65 per hour
...looking for an Ambulatory Services Representative I to coordinate patient access functions, including reception and administrative... ...degree or equivalent, along with at least two years of relevant experience, preferably in a clinical setting. Compensation ranges from $2...Hourly payPart time- Cambridge Health Alliance seeks a Patient Access Representative responsible for accurate registration of hospital patients. This part... ...should have a high school diploma, customer service experience, and knowledge of medical terminology and billing. The position...Part timeAfternoon shift
$21 - $28.26 per hour
Beth Israel Lahey Health is looking for a Patient Financial Services Representative in... ...utilizing the Epic system to ensure timely resolutions. The ideal candidate must have a high... ...least two years of accounts receivable experience. Key skills include strong...Hourly pay$17.71 - $25.28 per hour
Mass General Brigham Incorporated is looking for Patient Transport staff in Somerville, Massachusetts. This role requires the safe and... ...have a High School Diploma or equivalent and 1-2 years of experience in a healthcare or customer service role. The position does not...Hourly payFlexible hours$21.15 - $27.36 per hour
A healthcare facility in Boston is seeking a full-time Patient Access Rep to manage patient registrations and inquiries in a fast-paced... ...will have a high school diploma and 1-2 years of relevant experience in a medical environment. Strong interpersonal and English communication...Hourly payFull time- ...Farber Cancer Institute is looking for a Registration Specialist in Boston, MA, to handle patient registrations and insurance verification. The role... ...registration systems. Join us in our mission to improve patient experiences while fostering an inclusive work environment....
- Boston Medical Center is seeking an ED Patient Access Rep to ensure accurate patient registration and billing in a fast-paced Emergency... .... The ideal candidate will have a high school diploma, some experience in hospital registration or strong customer service skills,...Flexible hours
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