Resident Services Coordinator II

Resident Services Coordinator II

Position Type

Full time

Weekly Scheduled Hours

State

North Carolina

City

Durham

Zip Code

27701

Total Base Pay Range

$51,600.00 - $77,300.00

Overview

AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.

Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.

The Role

Are you ready to join an extraordinary team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished administrative professional with a passion for innovation and a vision for excellence, your next career move is here.

The Residential Services Coordinator is responsible for managing the administrative tasks for multiple communities in the Orange County area. Position may support the maintenance or office administrative functions, depending on the need for all administrative matters including but not limited to invoicing, working with external vendors and validating purchases within the Workday system. This individual will work closely with Accounts Payable, Maintenance and Community Managers as well as third part vendors. Strong communication skills and attention to detail is a must.

The right candidate must have excellent relationship building and customer service skills as well as exceptional organizational and multi-tasking skills. You know how to tackle a problem head-on while juggling a number of responsibilities and supporting a large team of associates.

You Have

• Bachelor’s degree preferred

• 1 - 2 years of multi-family or related property management experience preferred

• Experience with Workday or similar sized system for invoicing and procurement

• Equivalent experience in retail or hospitality industry accepted

• Administrative and organizational experience

• Technical computer experience in different office software

• Ability to listen and quickly develop rapport with residents and associates and successfully solve problems

• Experience completing repetitive administrative tasks with high attention to detail and limited mistakes

• Ability to manages multiple on-going tasks and schedules and adhere to and enforce required deadlines

How AvalonBay Supports You

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.

We offer

• Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits ( for information.
• Growth based on achievement and promotion from within.
• Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).
• A 20% discount on our incredible apartment homes.
• A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.

Additional Info

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

Applications are being accepted on an ongoing basis.

AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.

For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (