Community Service Educator

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.


Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.


The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at


Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at .


Location

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904


Job Summary

To educate person diagnosed with dementia and caregivers, facilitate access to available public and private resources and to provide support services Including counseling and care planning.


Responsibilities

The responsibilities include, but are not limited to:

Efficiently administer and effectively interpret standardized patient and caregiver need assessment tools and integrate the results of assessments into an overall plan of care for both the patient and caregiver.

Establish and maintain linkages with key resource personnel in the region (e.g., Area Agency on Aging, public health nurses, etc,).

Assess patient eligibility for a variety of state programs (e.g. SOURCE) and make effective referrals, as appropriate according to need and Income.

Maintain current and timely clinical documentation as required by the Memory Assessment Center (MAC).

Evaluate patient outcomes and adherence to care plans as defined by the Memory Assessment Center (MAC).

Provide patient and family education tailored to the specific needs of each patient and caregiver.

Work collaboratively with other professionals.

Attend and participate in trainings and meetings as required.

Other related functions as assigned.


Required Qualifications

Master's degree from an accredited college or university in Social Work or Counseling.

OR

Bachelor's degree from an accredited college or university in Social Work or Counseling and a minimum of 4 years of community outreach/linkage or related experience.


Preferred Qualifications

Preferred Experience
Experience working and conducting assessments with persons living with dementia and caregivers of a person living with dementia strongly preferred. Experience conducting assessments with older adults is strongly preferred. Experience in healthcare and geriatrics. Clinical Experience: 4+ years' providing care consultation and case management. Demonstrated experience in quality program delivery and evaluation.


Knowledge, Skills, & Abilities

ABILITIES
Ability to interact with patients and families that is attuned to individual needs health literacy levels and home environment.

Ability to assess any related financial burden that may impact services for which a family/patient has access or can afford.

Ability to interact with a care consultation system and transfer information from an assessment to other designated individuals (e.g., care consultant and primary care provider).

Ability to address individuals and information with a high degree of sensitivity and confidentiality.

Ability to develop and maintain effective working relationships with physicians, staff, patients, family members and agency staff.

KNOWLEDGE
Knowledge of mental health Issues common among persons with dementia and caregivers.

Working knowledge of effective non-pharmacological Interventions for managing dementia-related behaviors, common mental health disorders (e.g., anxiety, depression, etc.).

Working knowledge of effective interventions for reduction of caregiver burden, improvement of caregiver physical and mental health as well as other available educational and informational resources.

Working knowledge of clinic workflows and scope of practice for primary care.

Knowledgeable of general resources available to incorporate into care plan.

SKILLS
Detail oriented - able to comply and meet deadlines.

Excellent written and verbal communication skills.

Outstanding organizational and time-management skills.


Shift/Salary/Benefits

Shift: Days/M-F (work outside of normal business hours will likely be required of an employee in an exempt level position)

Pay Band: B11

Salary Minimum: $56,600/annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.

Recruitment Period: 3/31/26 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!


Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.


Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.


Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.


How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at View phone number on click.appcast.io