Field Service Engineer
$34 - $53.13 per hourAgilent Technologies
Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. As a Field Service Representative for Agilent, you will work at a variety of labs, so having an appetite for continuously learning about new instruments, software and consumables is key. Applying your communication skills, creativity and can-do attitude is essential. The ability to help with solving customer problems and a commitment to deliver the highest-levels of customer service is how you will build customer success. You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of Agilent GC and GC/MS solutions. Our varied product lines include hardware, software and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites Diagnoses and resolves product performance problems. Performs maintenance and repairs Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software Train other field engineers and customers in the solutions Successful candidate MUST live in Florida . A post-secondary degree within the science or Engineering field – e.g. chemistry, analytical chemistry biochemistry, biotechnology
- Must enjoy travel and providing customer service
- Travel expectation is 70%
$22 - $25 per hour
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$40 per hour
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