Front Desk Shift Manager

: Golden Nugget Atlantic City has an excellent career opportunity for individuals that exhibit exceptional guest service and hospitality! ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
• Supervises the front desk operations.
• Handles any guest related problems.
• Assists in preparing schedules and training of all employees.
• Can recommend hiring and terminating in conjunction with disciplinary action.
• Coordinates activity between front desk and central reservations.
• Assures compliance with established hotel procedures and policies.
• Performs any other duties as assigned.

EDUCATION/EXPERIENCE/SKILLS REQUIRED: Bachelor's degree in hotel management or equivalent experience in hotel industry. Previous front office experience required. Good communication and guest relation skills required. Minimum of one (1) year management background. Hotel/gaming exposure helpful. Excellent management and communication skills. If you require alternative methods throughout the application process, please contact Golden Nugget Human Resources at View phone number on us.edajobs.com or via email at View email address on us.edajobs.com

City

Atlantic City

State

NJ

Auto req ID

196010BR