Concessions Admin - State Farm Arena

Concessions Admin - State Farm Arena/Levy Restaurants

Pay Rate: $19.00 per hour. This is not a tipped position.

Schedule: Part time event-based schedule. Open availability preferred. Must be able to work mornings, evenings, and weekends. Must be able to work all events hosted at State Farm Arena.

Requirements: The ideal candidate will have 1-3 years of experience in administration, hospitality, concessions, or event operations. Candidates should be highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. Strong communication, problem-solving, and customer service skills are required, along with the ability to work independently and maintain confidentiality. Experience with scheduling, compliance tracking, payroll support, training coordination, and documentation management is preferred.

• 1-3 years of experience in administrative support, hospitality, concessions, or event operations.
• Strong communication and interpersonal skills.
• Excellent organization and attention to detail.
• Ability to manage schedules, staffing records, and compliance documentation.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Strong problem-solving and decision-making abilities.
• Ability to handle confidential information with professionalism.
• Conflict resolution and de-escalation skills.
• Ability to learn event-specific procedures, reports, and operational processes.
• Flexible availability, including evenings, weekends, and holidays.

The Concessions Coordinator position supports the Concessions department leadership team. This position will be responsible for the compliance verification for the Non-Profit Groups, scheduling, and administrative duties as assigned.

Essential Duties and Responsibilities:

• Serve as the primary point of contact for assigned non-profit partners.
• Verify and track compliance documentation including contracts, certifications, training completion, and required credentials.
• Maintain organized digital and physical files for all non-profit contracts and compliance records.
• Ensure all non-profit staff meet Levy, venue, and regulatory requirements prior to working events.
• Monitor adherence to Levy Responsible Alcohol Service policies and required mandated trainings.
• Work closely with sanitation, safety, and leadership teams to ensure Health Department and PSC standards are met.
• Ensure proper staffing levels and locations are set prior to doors and assist with adjustments during events.
• Maintain staffing trackers, reports, and scheduling documentation.
• Assist with staff check-in prior to events and verify proper placement.
• File, organize, and maintain contracts, invoices, reports, and confidential documentation.
• Maintain confidential personnel and non-profit records in accordance with company policy.
• Coordinate and support training for supervisors, leads, cashiers, and non-profit staff.
• Assist with executing mandated training programs and tracking completion.
• Maintain training records and ensure documentation is properly filed and compliant.
• Monitor timesheets and punch data to support accurate payroll processing
• Performs other duties as assigned.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details:

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program