Security Field Service Technician

Job Description

Job Description

Digital Provisions, is the leading security integrator on Long Island, New York, delivering advanced security solutions to a wide range of clients, including K-12 schools, businesses, and public institutions. Our passion lies in creating safe environments by partnering with educators, government officials, law enforcement, and private enterprises. Through these collaborations, we design and deploy comprehensive security systems tailored to each client's unique needs. Whether safeguarding schools, businesses, or public spaces, we have the expertise to assess risks and implement solutions that protect people and property, allowing our clients to focus on their core missions.

The Security Field Service Technician is responsible for the installation, configuration, and integration of security systems, including access control, surveillance cameras, intrusion alarms, and structured low-voltage cabling. This role focuses on project-based security installations, ensuring all systems meet industry standards, project specifications, and customer requirements. The ideal candidate will have a strong background in low-voltage systems, a solid understanding of security infrastructure, and the ability to execute high-quality installations in commercial environments.

Key Responsibilities:

• Security System Installation & Configuration
  • Install and configure access control systems, surveillance cameras, intrusion alarms, and security automation systems.
  • Install and secure low-voltage devices such as door controllers, card readers, cameras, and alarm sensors.
  • Perform low-voltage circuit wiring, terminations, and connections for security equipment.
  • Ensure all installed systems are operational, tested, and optimized for customer use.
  • Interpret and follow blueprints, wiring diagrams, and technical specifications for system layouts.
• Low-Voltage & Composite Wiring
  
  • Pull, terminate, and manage various types of low voltage cabling for security devices.
  • Ensure proper wire management and organization for professional-grade installations.
  • Work with conduits, cable management systems, and structured cabling pathways.
• System Integration & Programming
  
  • Integrate security systems with network infrastructure, access control platforms, and video management software.
  • Perform basic IP networking configurations, including assigning static IPs and setting up remote access.
  • Conduct firmware updates and apply necessary patches to security devices.
• Compliance & Safety
  
  • Follow OSHA safety protocols and industry best practices for low-voltage electrical work.
  • Ensure all work complies with local, state, and national low-voltage regulations.
  • Maintain organized documentation for system installations, device locations, and wiring pathways.

Qualifications:

• High school diploma or equivalent.
• 5+ years of experience in security system installation and low-voltage infrastructure.
• Strong proficiency in access control systems, surveillance cameras, and alarm systems (e.g., Milestone, Axis, Genetec, Lenel S2, Bosch).
• Hands-on experience with low-voltage wiring, terminations, and composite wiring.
• Ability to read and interpret electrical schematics and security layouts.
• Strong attention to detail and ability to produce clean, professional installations.
• Valid driver's license with a clean record and ability to travel to job sites.

Preferred:

• Experience with relay logic, maglocks, and door strike installations.
• Knowledge of power supply configurations and PoE device setups.
• Relevant manufacturer certifications (e.g., Milestone, Lenel S2, Genetec, Axis).

Work Environment & Physical Demands:

• On-site work at customer locations, including commercial buildings, schools, and industrial facilities.
• Ability to lift 50+ lbs, climb ladders, and work in tight spaces.
• Comfortable standing for long periods of time and complete overhead work for long periods of time.
• Standard schedule is Monday through Friday, 3pm to 11pm. During schools breaks ( ie: summer break ) and holidays, the standard schedule is 7am to 3pm.
• Occasional weekend work may be required for project deadlines.

Benefits:

• Pay of $70 per hour
• Nine company observed holidays throughout the year
• Required training/licensing paid for by company
• Voluntary professional development opportunities
• Overtime and potential bonus pay