Social Services Coordinator

Location Mesa Corps Supervisor Corps Officer/Associate Corps Officers Status Full‑Time / 40 hours/week Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Qualifications BS degree in social work or related field required. MSW strongly preferred Years of experience in a social service capacity may substitute for education in a 2:1 ratio Knowledge of local community resources Demonstrate a positive attitude & an ability to work with people of diverse backgrounds & circumstances Able to maintain a non‑judgmental demeanor, using a professional approach and maintaining boundaries with clients Able to handle crisis/emergency services for the homeless & working poor by utilizing crisis intervention, & conflict resolution skills A proven ability to maximize services with budgetary constraints Ability to quickly become proficient in Salvation Army approved Social Service programs, network requirements, and Link 2 Feed program from United Food Bank Ability to work efficiently on a diverse and cohesive team Computer literate & proficient in Microsoft Outlook, Microsoft Word, Microsoft Excel and Microsoft Publisher. Ability to work in an office setting & operate office equipment Must be able to type 50 wpm. Must possess a valid Arizona driver's license and clean MVR & pass The Salvation Army Fleet Safety e‑learning Employment contingent upon successful completion of a background check Responsibilities Operation of all Salvation Army Family Service Programs, including but not limited to: Food Bank Program Utility Assistance Program Rental Assistance Program Seasonal Hear Relief Program Pathway to Hope Program Administer Justice Program Seasonal Thanksgiving Assistance Seasonal Christmas Assistance Seasonal Back to School Program For each program, responsibilities include: Determining eligibility Maintaining records Monitoring costs Overseeing staff Securing and training volunteers, and recording statistics Inventory control Intake of clients Distribution of funds and goods Promotion of special events Case management Securing outside vendors to aid clients (e.g., motels, transportation companies, other providers) Office procedures and record keeping: Recording and filing electronically all casework documents for the Salvation Army program and the foodbank Link 2 Feed program Preparing and submitting daily, weekly and monthly reports and statistics Communicating supply needs of the Family Service Office to supervisor Community outreach and networking: Mesa CAN Administer Justice Project United Food Bank United Way City of Mesa Seasonal activities and holiday programs: Thanksgiving intake procedures Thanksgiving distribution procedures Christmas intake procedures Christmas distribution procedures Networking with other holiday providers in the community Helping with the angel tree program, especially with the production of angel tree tags Case management: Oversee day‑to‑day case management Maintain a client caseload Provide supervision and direction to social service staff Collaborate to provide service excellence to clients Pathway of Hope Program development and implementation: Develop, expand, and implement services for shelter clients within the Pathway of Hope program Participate in Pathway of Hope/WellSky workshops and training events as requested or assigned Collaborate with the Territorial POH Project Manager and assist the DSSD with program‑specific POH implementation plans Compliance and additional duties: Observe and ensure all Salvation Army, city, county, state, and federal rules, regulations, and guidelines are followed Attend community meetings, public relation events, and seminars as directed Research, create, and propose alternative methodologies of service delivery to extend outreach of social service programs Develop and propose new programs to enhance current offerings of the Mesa Corps Social Service Department Work with the Divisional Social Service Director & Divisional Grant Writer to enhance and expand programs Other duties as assigned related to the position of Social Service Coordinator Physical Requirements Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result. While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl, and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information. Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr