Senior Analyst, Solutions Architect (Loyalty Solutions)

Senior Analyst, Solutions Architect (Loyalty Solutions)

Overview:

• Are you passionate about Loyalty and enjoy creating and delivering impactful programs that deliver measurable results for all stakeholders?


• Are you able to balance effectively the challenges of longer term, strategic developments alongside delivering excellent day to day service and performance?


• Do you excel in a fast paced and dynamic environment?

• Lead requirement gathering for business stakeholders and developers through requirement gathering sessions and interviews during initial phase of an implementation


• Critically evaluate client's infrastructure and be able to translate business requirements into implementation design patterns


• Create detailed documentation that will be accepted by the client as validation of the business requirements and project scope. Include user flow diagrams, business & workflow analysis, and architecture diagrams


• Serve as the primary conduit between internal and client technical and development teams during the discovery and design process


• Identify project constraints, provide solutions to eliminate risk, and notify stakeholders around issues related to architecture


• Exceptional management skills with the ability to multi-task and manage multiple projects in a cross-functional environment.


• Ability to communicate with business stakeholders and technology teams.

• Knowledge of rewards, marketing, and/or loyalty platforms.


• Experience working with financial institutions and/or with performance-based marketers.


• Strong skills in critical thinking, problem solving, and creating effective product/service solutions.


• Team player with excellent communication skills both oral and written.


• Comfortable in a customer facing role, meeting with senior leadership, product managers, technical teams, and large audiences.


• Combination of technical competence, business skills and a consumer marketing mindset


• Technical background with understanding of web technology, APIs and security. Experience working with product and/or engineering teams a plus.


• Experience working in multiple geographic markets with an understanding of market entry and expansion considerations. Willingness to travel.


• The ability to thrive in fast-paced environments while being flexible and able to handle rapidly-changing scenarios; someone who sees ‘ambiguity’ as an opportunity rather than a hurdle.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.