Desktop Engineer

Job Description

Job Description

1. Enterprise Endpoint Networking & Wireless Engineering

• Advanced troubleshooting of enterprise wired and wireless connectivity issues across Windows endpoints.
• Experience diagnosing communication failures between laptops, access points, switches, and network infrastructure.
• Analyzing packet captures using Wireshark and network logs to identify root causes of connectivity issues.
• Determining whether failures originate from endpoint hardware/software, wireless drivers, network configurations, or customer environments.
• Troubleshooting VPN, roaming, authentication, DNS, DHCP, and enterprise wireless connectivity issues.
• Supporting escalated customer incidents requiring deep network analysis and technical root cause identification.

• Supporting large-scale Windows endpoint deployments in enterprise environments.
• Troubleshooting Microsoft Intune, SCCM/MECM, and hybrid endpoint management platforms.
• Resolving Autopilot provisioning, enrollment, and policy deployment issues.
• Supporting operating system imaging, task sequences, driver injection, and deployment workflows.
• Experience with PXE boot processes, operating system deployment methodologies, and endpoint provisioning technologies.
• Diagnosing deployment failures related to hardware compatibility, drivers, applications, and management policies.
• Supporting customers through endpoint lifecycle management from provisioning through production support.

• Investigating complex escalations involving laptop hardware, firmware, drivers, and Windows operating systems.
• Performing root cause analysis through log review, debugging, and issue replication within lab environments.
• Troubleshooting BIOS, firmware, chipset, storage, graphics, and peripheral-related issues.
• Isolating hardware, software, driver, and environmental factors to identify the source of failures.
• Conducting advanced diagnostic testing and validation to reproduce customer-reported issues.
• Reviewing Windows logs, system diagnostics, dump files, and debugging data to determine corrective actions.
• Collaborating with engineering and product teams to resolve high-priority enterprise customer issues.

Job Type & Location

This is a Contract position based out of Spring, TX.

The pay range for this position is $35.00 - $45.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Spring,TX.

This position is anticipated to close on Oct 14, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.