PM Dining Room Attendant - Inn on Biltmore Estate - Flex

Position Summary Server Assistants/Dining Room Attendants will assist servers and supervisors in providing world‑class food and beverage service to guests courteously and efficiently while maintaining FORBES Four‑Star standards. Responsibilities include water service during all meals, bread and butter service, delivering food, describing menu items and wine, resetting tables to standards, stocking and maintaining all items needed for resets during the shift. The Dining Room Attendant (DRA) will also assist in the maintenance of the dining room, side stations, kitchen service areas, dish‑breakdown area and service equipment for cleanliness. Hourly pay ranges from $17 to $23 with tips. Minimum guaranteed pay is $16.32 per hour. Schedule is typically 3:30pm–11:30pm with weekend availability required. Qualifications Previous experience in a similar position is strongly preferred, particularly in a fine dining or upscale restaurant. Commitment to delivering world‑class guest service and the ability to work successfully as part of a dynamic, guest‑service oriented team. Outstanding attention to detail and the ability to perform essential job functions with speed and accuracy. Strong organizational and time‑management skills; proactive and capable of taking initiative. Ability to anticipate and understand guest needs, and follow up with them appropriately. Ability to work under pressure in a fast‑paced environment with deadlines, exercising good judgment. Must be at least 18 years of age. Essential Job Duties Replenish table items, anticipate and address guest needs, and clear dining area according to restaurant procedures. Maintain complete knowledge of and comply with all service procedures, established standards, company and departmental policies. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving. Replace soiled table linens, clean tables, and set tables with silverware and glassware. Maintain table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to guest spills or special needs. Close dining facility by cleaning chairs and tables, sweeping/vacuuming floors, and removing trash and recyclables. Physical Requirements Lift, carry, push and pull 25–50 pounds; lift and carry 25–30 pounds on a hand tray. Endure various physical movements throughout work areas and over the duration of the shift. Work in an environment that may include variable temperature, noise levels, exposure to fumes, dust, and chemicals. Walk up and down steps while carrying trays. Additional Responsibilities Provide general assistance and support for leadership, the department, and the company as required. Perform other responsibilities on occasion outside the primary duties listed herein and work in other positions in the dining room as business warrants and as assigned by management, which may include food running and hosting. #J-18808-Ljbffr