Deli Clerk

Who is New Leaf Community Markets?

New Leaf Community Markets opened its doors as a small cooperative in 1985 on the Westside of Santa Cruz. We learned early on, that the well-being of our guests, staff, and community starts with sustainable, locally-produced food. Farm-to-table all the way! We’ve partnered with open-minded producers who care as deeply about our people, the planet, and social justice as we do, from day one.

Our mission is to be a purveyor of good – from offering the best local and natural foods to taking care of our staff, community, and environment. We love what we do, and we know that it’s our passionate staff who make it all possible. We’re committed to taking care of our people by leading the way with progressive employment practices.

Every day, we work to create an atmosphere of openness, caring, trust, and fairness – a place where staff can thrive, and differences are celebrated. As a member of the New Leaf Community Markets team, you can count on an inclusive, friendly environment and a welcoming group of inspired individuals who love people, great food, and being a part of a community gathering place.

Ingredients You’ll Bring to the Table:
You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests’ expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work.

Job Title: Deli Clerk

Department: Deli

Reports To: Deli Manager or Prepared Foods Manager

FLSA Status: Nonexempt

Essential Duties and Responsibilities The Deli Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):

• Prepares Deli/Prepared Foods department for store opening and closing.
• Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
• Prepares, cuts, wraps, weighs, tares, prices, and presents Deli/Prepared Foods products.
• Stocks and maintains Deli/Prepared Foods cases and stations.
• Processes customers’ made-to-order and special order items accurately and expeditiously.
• Assists with food preparation and production.
• Stocks, rotates, and faces products with attention to product quality and expiration dates.
• Receives and unloads merchandise; checks quality, count, and condition. Communicates any issues to management and/or the merchandising team.

Customer Service Skills The Deli Clerk is expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. The Deli Clerk is expected to have a positive “can-do” attitude; treat others with respect; and easily adjust to changes in the workplace.

Education and/or Experience High School diploma or general education degree (GED) preferred; or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands While performing the duties of this job, the Deli Clerk is regularly required to stand for long periods; walk; frequently use of hands; hands to finger; and handle, or feel objects, tools, or controls. The Deli Clerk occasionally is required to reach with hands and arms. The Deli Clerk is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The individual must frequently lift or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.

Why You’ll Love Working at New Leaf Community Markets

• Amazing Benefits Package – Including comprehensive medical, dental, vision, and 401k at 28 hours a week.
• Great earning potential with the opportunity for growth within our family of brands
• Paid Parental Leave available
• Lifestyle Scheduling
• Public Transport Benefits
• Paid Community Service Hours
• 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations