Carnival Sales Lead

Location: Costa Mesa, CA Job Id: 2232 # of Openings: 12 Rate of Pay: $19.00 per hour Position Purpose Provides leadership and guidance to Carnival Ticket Sellers while carrying out the duties of a Carnival Ticket Seller. This is a seasonal/temporary position not to exceed 122 days. Responsibilities Instructs Carnival Ticket Sellers in on‑job duties as directed by the Carnival Sales Fair Staff Supervisor. Coordinates and schedules breaks for Carnival Ticket Sellers. Assists in the training and development of Carnival Ticket Sellers. Walks to and from assigned ticket booths to assist sellers and patrons. Assist sellers with any logistical difficulties (i.e., voids, computer issues, technical difficulties, booth issues, etc.). Provides excellent customer service to Fair patrons by answering questions, providing information, and resolving customer issues. Secondary Functions May sell carnival game and ride tickets, electronic ticket cards, and wristbands to patrons during the annual OC Fair. Provides accurate change and maintains accurate inventory of all tickets sold and unsold. Processes credit card purchases and reconciles all credit card receipts at the end of each shift. Verifies and counts change for Carnival Ticket Sellers at the end of each shift. Qualifications Must be at least 18 years of age. Previous experience handling and exchanging money accurately required, along with the ability to balance out at the end of each shift with minimal discrepancies, if any. Previous cash handling and credit card transaction experience required. Ability to respond with patience in difficult interactions with fair patrons. Must be able to lead other employees by positive example. Must be familiar with different types of tickets and be able to operate a ticketing system. Must be detail‑oriented with the ability to apply basic mathematical skills. Must be available to work all 23 days of the annual OC Fair. Ability to work outside the normal business day/week as demanded by events and programs. Preferences Previous leadership experience a plus. Physical Demands Must be able to stand and walk for extended periods of time, and occasionally sit in a confined ticket booth for extended periods of time. Occasionally required to sit, talk and hear. Occasionally required to walk, and must constantly use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. Must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision and the ability to adjust focus. Work will be conducted in a fast‑paced environment that may be indoor and possibly outdoor during all types of weather. Noise level in the work environment is usually loud. Equal Employment Opportunity Policy OC Fair & Event Center is committed to providing equal employment opportunities to all employees and applicants without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, citizenship status or any other protected status in accordance with all applicable federal, state and local laws. Will be required to perform other duties as directed, requested or assigned. For more information, call the OC Fair & Event Center Human Resources Department at View phone number on click.appcast.io. #J-18808-Ljbffr Orange County Fair and Events Center