Epic Analysts

Job Description

Jackson Health System is experiencing a major period of growth—and our IT team is leading the way. As we advance our enterprise-wide Epic implementation, we’re hiring certified Epic Analysts across multiple specialties to help shape the future of care at one of the nation’s largest and most respected public health systems. This is a unique opportunity to join a mission-driven organization, contribute to a world-class Epic build, and support technology that powers exceptional patient care for Miami’s diverse communities.\n
\n**Epic certification is required for all roles.**\n
\nOpen Epic SpecialtiesData Courier Admin / Environment & Release ManagementBeaker Anatomical PathologyBeaker Clinical PathologyCupid Cardiology (Core Scope)Radiant RadiologyBeacon OncologyHealth Information Management (HIM)Hospital BillingCare Inpatient & Clinical Documentation\n
\nWhy Jackson Health SystemJackson Health System is a nationally recognized academic medical center with more than 100 years of service and over 2,000 licensed beds. As the primary teaching hospital for the University of Miami Miller School of Medicine, we bring together top talent committed to delivering compassionate, accountable, respectful, and expert care to our communities.\n
\nLocation Perks – Miami, FLNo State Income Tax – Florida’s tax-friendly policies allow individuals and businesses to retain more of their earnings.Multicultural Environment – A rich blend of Latin American, Caribbean, and international cultures creates a vibrant, inclusive community.Year-Round Tropical Weather – With over 248 sunny days annually, Miami offers an ideal climate for outdoor living.Global Connectivity – Miami International Airport offers direct access to major global markets, enhancing business and travel opportunities.\n
\nApplication ProcessThis is a general posting for multiple Epic Analyst opportunities across several specialty areas. The specific analyst level (1, 2, or 3) and module assignment will be determined based on each candidate’s Epic certifications, experience, and background.\n
\nRole Levels\n
\nEpic Analyst 1Supports basic Epic build, configuration, and maintenance under close supervision.Handles ticket triage, simple troubleshooting, and documentation.Participates in structured testing and assists with foundational workflow understanding.Ideal for early-career Epic professionals building core skills.\n
\nEpic Analyst 2Independently manages moderate-complexity build, configuration, and system maintenance.Serves as a primary contact for routine to moderately complex issues and enhancements.Collaborates with operational leaders and leads comprehensive testing cycles.Oversees environment operations, Data Courier promotions, and go-live support.\n
\nEpic Analyst 3Senior-level expert leading high-complexity build, workflow redesign, and optimization.Acts as top escalation point for complex issues and drives major projects.Partners with leadership on strategic initiatives and ensures scalable system solutions.Provides mentorship and supports advanced laboratory and interface configurations.\n
\nExperience RequirementsAnalyst 1: 3+ years in healthcare IT, clinical, or related fieldAnalyst 2: 4–6 yearsAnalyst 3: 7–9 years\n
\nEducationHigh School diploma required; Bachelor’s degree preferred.\n
\nCredentialsEpic certification in the assigned specialty is required.\n
\nJackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected status.