Resident Service Associate

Resident Service Associate

As a Resident Service Associate, you will be responsible for cleaning residents' apartments and public areas according to a schedule and established procedures. You will also perform all laundry duties in our commercial laundry facilities.

You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility. Oh, and we offer competitive pay and benefits in an excellent work environment, if we do say so ourselves, and we do.

Required Experience for Housekeeping:

• High school diploma and/or one to three years related experience and/or training; or equivalent combination of education and experience.
• Prior housekeeping experience preferred.
• You love to laugh and have fun while working hard to provide excellent service.

Primary Responsibilities for Housekeeping:

• Cleans all areas as assigned according to the departmental standards, process, and procedures.
• Maintain clean and sanitary conditions in assigned areas as directed, according to established standards, observing proper cleaning technique.
• Must possess the ability to make independent decisions and follow instructions.
• Must possess the ability to deal tactfully with associates, residents, family members, visitors, government agencies/personnel, and the general public.
• Must be able to follow written and oral instructions concerning the mixing of cleaning compounds, liquids, disinfecting solutions, etc.
• Must be able to relate information concerning a resident's condition.
• Uses supplies in an economical and prudent manner; Reports supply and equipment needs to supervisor for replenishing.
• Ability to operate the following machines buffers, extraction equipment, vacuums and all commercial laundry equipment.
• Additional duties as assigned or needed by Housekeeping Lead.

General Working Conditions:

This position entails standing for long periods of time. The employee must be able to read, write, and speak fluent English. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

Connecting Seniors, Families and Communities

For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we've created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.

Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.

It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just "does their job" The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.

We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.

If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.

Equal Opportunity Employer