Dental Receptionist

Job Description

Job Description

Job description General Purpose Attend to patients on the phone and in person. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office. Main Job Tasks, Duties and Responsibilities greet patients register new patients according to established office protocols assist patients to complete all necessary forms and documentation verify and update patient information enter all relevant patient information into data system maintain and manage patient records in compliance with privacy and security regulations answer and manage incoming calls/emails schedule patient appointments confirm upcoming appointments and recalls according to office protocol arrange route slips for the next day's appointments fill in cancellations and no-shows organize referrals to other medical specialists collect and receipt payments from patients at time of treatment inform patients of financial treatment plan options/ payment schedules prepare and mail billing statements prepare claim forms for dental insurance arrange supporting documents for insurance claims sort and distribute incoming and outgoing mail/lab cases maintain a professional reception area safeguard patient privacy and confidentiality Education and Experience knowledge of Dentrix knowledge of dental terminology, procedures and diagnosis knowledge of computer and relevant software applications knowledge of general administrative and clerical procedures working knowledge of dental insurance Key Competencies and Skills communication skills information collection and management planning and organizing accuracy customer service skills team work initiative adaptability confidentiality Job Type: Full-time Salary: $20.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Paid time off Schedule: 8 hour shift COVID-19 considerations: we are following all the CDC recommendations for COVID-19. Education: High school or equivalent (Preferred) Experience: Medical Scheduling: 1 year (Required) Dentrix: 1 year (Required) Work Location: One location