Slot Technician

Slot Technician

Q Casino + Resort

1 Positions

ID: 23316

Posted On 07/03/2026

Refreshed On 08/03/2026

Job Overview

Q CASINO + RESORT

SLOT TECHNICIAN

BASIC FUNCTION

Maintain and repair slot machines, their component sub-assemblies, & related electronic and/or mechanical equipment.

ORGANIZATIONAL RELATIONSHIPS

• Reports to: Operations Manager and Lead Slot Technician

• Supervises: N/A

HOURS

• Monday - Off

• ​​​​​​​Tuesday - Off

• Wednesday - 4:00 PM - 12:00 AM

• Thursday- 4:00 PM - 12:00 AM

• Friday - 6:00 PM - 2:00 AM

• Saturday - 6:00 PM - 2:00 AM

• Sunday - 4:00 PM - 12:00 AM

SPECIFIC DUTIES AND RESPONSIBILITIES

• Ensure compliance with all federal, state and local regulations, Internal Controls and company and departmental policies and procedures.

• Maintain effective working relationships with Iowa Racing & Gaming Commission Representatives, particularly the duty to disclose and cooperate per IRGC rule 13.2(1)h.

• Maintain effective working relationships with other departments and employees.

• Ensure proactive customer service, personally resolving customer problems as required.

• Performs maintenance and/or repair as needed, or as directed.

• Move, convert, install and remove machines as required.

• Assist Slot Attendants with ticket fills and other small repairs per Internal Controls as needed or directed.

EDUCATION, TRAINING AND EXPERIENCE

• High School diploma or equivalency certificate.

STANDARDS OF PERFORMANCE

• Be able to comprehend basic mechanical slot machine functions & perform minor mechanical repairs such as coin jams, hopper jams, etc.

• Be able to comprehend basic electronic theory & its practical applications.

• Be able to learn intermediate & advanced electronic theory & applications.

• Well-organized, produce legible & accurate paperwork & possess good cash handling skills.

• Able to independently diagnose a problem’s cause through observation and analysis of outward symptoms, then perform required repairs within established procedures, but using initiative as the situation dictates.

• Willing & able to work non-traditional schedules during special projects, particularly early mornings, nights, holidays and weekends.

• Act as technical advisor to the Operations Shift Manager and/or the IRGC on duty, as required.

• Able to work in busy, crowded and potentially stressful conditions, and able to remain composed when dealing with irate customers.

• Strong customer service skills, personality and orientation.

MENTAL AND PHYSICAL REQUIREMENTS

• Generally light, with occasional medium and/or heavy work (must be able to lift up to 50 pounds).

• Able to spend extended periods standing, walking, stooping, crouching, kneeling, pushing, pulling, fingering, grasping and/or lifting.

WORKING ENVIRONMENT AND CONDITIONS

• Generally, works indoors, repeatedly exposed to high noise levels & cigarette smoke (in casino), as well as high voltages on some equipment. Some minor outdoor work is occasionally required.

EQUIPMENT AND TOOLS

• General office equipment including, but not limited to:

• Computers and computer-based equipment.

• Various slot machines, their sub-assemblies & components

• Various mechanical hand & power tools.

• Electrical and electronic test equipment, such as oscilloscopes and multi-meters.

Primary Contact

1773354678169

Kelly Bohannan

Human Resources Assistant, Human Resources

Phone

Phone

Phone

Fax

[email protected]

Email

True

True

True

Job Details

Categories

Casino

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Pay/Salary

20.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Paid Vacation

Paid Sick Leave

PTO (Paid Time Off)

Paid Holidays

Qualifications

Education

High School/GED

Experience

1-2 Years

Company ID

1202

Job REQ #

23316

# Positions

1

Start Date

20260703

End Date

20260814

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Q Casino + Resort

About the Company

Are you excited to be a part of a dynamic environment where entertainment thrives and innovation abounds? Join us at Q Casino + Resort and play a pivotal role in our exciting transformation!

Q Casino is undergoing a thrilling evolution, poised to become the ultimate destination for gaming, live performances, and culinary excellence. As a member of our team, you'll be at the forefront of our operations, ensuring the legacy of our roots while embracing the exciting changes ahead.

Working within a vibrant hub of entertainment and hospitality, you'll be part of a team dedicated to maintaining the integrity of our operations. Against the picturesque backdrop of the Mississippi River, you'll guide our functions through a period of significant growth and investment. With over $100 million earmarked for property enhancements , including a remodeled casino, a brand-new family entertainment zone, expanded banquet space, the luxurious Hilton Tapestry Hotel featuring a rooftop restaurant and bar, an outdoor amphitheater, alongside existing venues like ImOn Arena, Hilton Garden Inn, and Houlihan's Restaurant.

Your contribution will be instrumental in driving efficiencies and ensuring our continued success as a premier destination for locals and visitors alike. Join us in this electrifying realm of entertainment and take your career to new heights. Apply now to be a part of our team at Q Casino + Resort!