Optical Customer Care Specialist - Lab & Escalations
Talentify
EssilorLuxottica is seeking a Customer Care Specialist based in Phoenix to provide advanced customer service for escalated issues. You will collaborate with Customer Service and Lab Operations to investigate orders, support production flow, and ensure a positive customer experience. The role requires optical product knowledge, attention to detail, and strong problem-solving skills. You will coordinate with Pricing, Finance, Sales, and Lab teams to resolve complex cases and improve service levels. #J-18808-Ljbffr Talentify
Vacancy posted 1 day ago
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