Field Service Representative

Field Service RepresentativeSMX is seeking a Field Service Representative to support an Army program at Aberdeen Proving Ground, MD. Under limited direction, the Field Service Representative (FSR) will be responsible for the optimization of the Army energy program's metering and control systems, and for training Energy Specialists on those systems. The Field Service Representative will work with Facilities and Maintenance Directors at Army installations around the country to address mechanical and control issues for buildings and facilities under the responsibility of the Army. The Field Service Representative will write detailed daily reports pertaining to jobsite milestones and perform inspections and testing of utility monitoring systems. This position will require travel within the continental United States. Essential Duties & ResponsibiliesProvide customer support and work with the project engineers, other system engineers, and end-users to assist in developing cost effective methods for an efficient Utility controls design and system solutionWork with essential/key team members to understand their system requirements to ensure the correct IP infrastructure, points list, critical alarms, and scaling set points are integrated as designedProperly addressing TCP/IP networks and RS-485 communications across multiple protocols including BACnet, Lon, Modbus, and othersRequired Skills & ExperienceClearance Required: SecretBachelor's degree and 12 years of experience Allowable substitutions: Master's and 10 years; Associate's and 14 years; High school diploma and 16 years of experienceFSR experience, preferably with the following programs/software: Johnson Controls: METASYSMust have good knowledge and understanding of Utility Control SystemsMust understand electrical and mechanical schematic diagrams, control diagrams, prints, building operations, and have a good understanding of electrical theoryGood knowledge of ICS, SCADA, BMS, PLC, and Metering systems and how they operateExpert level user of Microsoft PowerPointMust be willing to travel up to roughly 10% of the time within the continental U.S. (up to 25%)Desired Skills & ExperienceExperience with IT/OT in an operational environment is preferred but not necessaryExperience briefing Sr. Level informational chartsExperience interacting with Sr. Level leadership teamsThe proposed salary for this position is: $90,000 - $125,000 USD At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification.