Location Manager
Full-time
Confidential
Confidential Search | Operations & Transportation
A well-established organization in the transportation and logistics industry is seeking an experienced Location Manager to lead a local operation.
This is an opportunity for a hands-on, people-first leader who thrives on developing teams, building strong customer relationships, driving operational excellence, and taking ownership of financial performance.
Key Responsibilities
- Own the overall performance, operations, and results of the local operation.
- Lead, coach, mentor, and develop a diverse team across operations, dispatch, fleet, maintenance, safety, and administration.
- Build a customer-focused culture centered on service excellence, strong partnerships, and customer retention.
- Develop and execute operating plans aligned with broader business goals and objectives.
- Manage budgets and participate in annual operating plans, forecasting, and business reviews.
- Develop short- and long-term strategies to drive revenue growth, profitability, and operational performance .
- Take ownership of the operation's P&L and financial results .
- Partner with regional leadership to address operational challenges, resource needs, and business priorities.
- Build and maintain strong relationships with customers, employees, community organizations, vendors, and business partners .
- Regularly review service quality and operational performance and identify opportunities for improvement.
- Establish and maintain a strong culture of safety, accountability, and high-quality service .
- Identify safety and operational risks and take appropriate corrective action.
- Support business development and sales initiatives, including proposals, customer growth, and new business opportunities.
- Lead by example with integrity, professionalism, accountability, and strong ethical business practices .
- Perform other duties and responsibilities as needed.
Qualifications
- Bachelor's degree in Business Administration, Management, or a related field OR 10+ years of comparable experience ; MBA preferred.
- 3+ years of supervisory or management experience with P&L oversight.
- Demonstrated success leading, developing, and retaining high-performing teams.
- Proven ability to deliver strong customer service, safety, and operational results .
- Strong financial, business planning, analytical, and problem-solving skills.
- Experience managing customer relationships and resolving complex operational issues.
- Knowledge of risk assessment and the ability to make sound business decisions.
- Understanding of contract administration and/or RFP processes is a plus.
- Strong knowledge of leadership and management practices.
- Bilingual skills are a plus.
The Ideal Leader
We're looking for someone who believes that great operations start with great people .
The ideal candidate is a servant leader who develops their team, builds trust, holds people accountable, and isn't afraid to roll up their sleeves. This leader will have the opportunity to oversee a local operation, own financial performance, strengthen customer relationships, develop talent, and make a meaningful impact within the community.
Industry experience in transportation, logistics, fleet operations, field operations, or a related industry is highly valued.
Vacancy posted 3 days ago
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