Insurance Customer Service Representative-$1,000-$3,000 hiring bonus if P&C licensed

Job Description

Job Description

Join Devries Schlagel Insurance, a locally respected name in the heart of Mount Vernon, Washington, where we're committed to providing exceptional insurance solutions to our clients. As an Insurance Customer Service Representative, you'll have the opportunity to make a significant impact by being the first line of support for our valued policyholders. With a comprehensive understanding of our products, you will assist customers with their inquiries, ensuring they receive personalized service tailored to their needs. We offer a positive and inviting work environment where your contributions are valued and rewarded. If you are P&C licensed, you'll be eligible for an attractive $1,000-$3,000 hiring bonus. Here at Devries Schlagel Insurance, we believe in fostering a collaborative workplace culture where our team members can thrive and grow. Embark on a rewarding career with us and take the step towards an exciting future.

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Client Assistance: Provide exceptional customer service to insurance clients by addressing inquiries and resolving issues promptly.

Policy Management: Assist clients with policy updates, renewals, and changes, ensuring accurate information and efficient processing.

Claims Support: Guide customers through the claims process, offering clear information and empathetic assistance to ensure a positive experience.

Information Dissemination: Educate clients about insurance products and services, helping them understand policy benefits and coverage options.

Relationship Building: Foster and maintain strong relationships with policyholders to ensure customer retention and satisfaction.

Internal Collaboration: Work closely with sales and underwriting teams to communicate client needs and feedback, facilitating excellent service delivery.

Education: High school diploma or equivalent.

Experience: Previous experience in a customer service role, particularly in insurance, is preferred.

Licensing: Al license is not required to be hired, but you need to obtain one before starting and after the interview process. A valid Property and Casualty license is preferred but not required offering a hiring bonus for qualified candidates of 1-3k.

Skills: Strong communication and interpersonal skills.

Technology: Basic computer skills and familiarity with CRM software are essential.

Problem-solving: Ability to handle inquiries and resolve complaints in a positive, professional manner.

Work Ethic: Must be detail-oriented and able to work efficiently in a fast-paced environment.

Adaptability: Ability to learn quickly and adapt to changes in company policies and procedures.