Pro Customer Service/Sales
The Home Depot
Overview The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Responsibilities Meet monthly sales goals and other metrics to drive sales in the store. Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge. Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations to meet customer needs. Build and maintain professional relationships with Pro customers. Collaborate with team to maintain a clean, organized, and safe environment; resolve delivery issues and communicate Home Depot's advantages over competitors. Monitor inventory and support store goals by executing sales initiatives and upholding high standards of customer service and safety. Qualifications Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need. #J-18808-Ljbffr The Home Depot
Vacancy posted 2 days ago
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