Director of Facilities

Job Summary

The Director, Facilities for hospitals oversees the operations, maintenance, and management of all facility-related services across the hospital campus. This role is responsible for ensuring that the physical environment of the hospital supports the organization's mission of providing high-quality patient care. The Director of Facilities will lead a team in maintaining a safe, compliant, and efficient environment, in alignment with healthcare industry standards and regulations.

Essential Functions

• Manages and directly supervises a team of facility managers, technicians, and support staff.

• Conducts regular performance evaluations, set goals, and identify professional development opportunities for team members.

• Oversees the day-to-day operations of all hospital facilities, ensuring that the physical infrastructure, including buildings, equipment, and systems (HVAC, plumbing, electrical, etc.), are functioning effectively and efficiently.

• Ensures compliance with local, state, and federal regulations (e.g., OSHA, NFPA, ADA, Joint Commission, and other healthcare standards). Maintain and prepare for inspections, audits, and certifications.

• Serves as the primary liaison between facilities management and other hospital departments (clinical, administrative, etc.), ensuring that facility needs are met and operational goals are aligned with hospital objectives.

• Develops and manages the facility operations budget, including forecasting capital and operational expenditures. Ensure cost-effective management of resources without compromising quality or safety.

• Ensures staff compliance with hospital policies, health and safety standards, and regulatory requirements.

• Provides clear direction and support to ensure high performance and alignment with organizational goals.

• Collaborates with other departments to problem solve ongoing issues that impact department/organization goals and/or patient care delivery.

• Incorporates quality improvement data and/or patient satisfaction data into departmental goals.

• Establishes short and long term goals in order to be consistent with NHS goals.

• Executes problem identification, data gathering, and implementation of strategy actions that are in the best interest of the department and its mission, values and philosophy.

• Maintains accurate employee files and ensures employees are properly trained and oriented in a timely manner.

• Establishes, reviews, and updates department policies/procedures and job descriptions necessary for effective and efficient management.

• Provides support and guidance based on needs assessment.

• Ensure the hospital environment is safe and conducive to patient care by maintaining strict adherence to health and safety standards. Address issues such as infection control, facility-related hazards, and patient safety.

• Performs other duties as assigned.

• Maintains regular and reliable attendance.

• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management

• Provides leadership, mentorship and professional development opportunities for departmental staff.

• Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.

• Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.

• Strategic Planning and Financial Oversight

• Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.

• Monitors expenditures, ensuring cost-effective delivery of services.

• Evaluates and implements new technologies to enhance operational efficiency.

• Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.

• Quality Assurance and Regulatory Compliance

• Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.

• Participates in audits, inspections and accreditation processes as applicable.

• Follows established quality control practices to ensure accuracy, consistency and safety.

• Collaboration and Communication

• Works closely with leadership teams to coordinate and improve service delivery.

• Stays up-to-date with industry advancements, new technologies, and regulatory changes.

• Staff Responsibilities

• May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Bachelor's Degree in relevant field required or

• Seven (7) plus years of direct experience in lieu of a Bachelor's degree required

• Master's Degree preferred

• 3-5 years of experience in closely related field with Bachelor's degree required

• 3-5 years of previous leadership experience preferred

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.

• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.

• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.

• Communicate effectively with leadership, team members, and stakeholders.

• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.

• Problem-solving and critical thinking skills.

• In depth knowledge of industry best practices and regulatory compliance (if applicable).

• Strong organizational and time management skills.

• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• BOILER OP - Boiler Operator required

• Certification in area of practice preferred

INDNC

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.